Bad customer service
The content is great, but they completely screwed up my subscription. I contacted them and literally all they did was send me a case number (automated, I assume). No further effort on their part.
Greatly informative article and also superbly written.
It pains me to confess that I knew next to nothing about the man John Quincy Adam’s. This article has done me a great service by expanding my knowledge of one of our nations most interesting and influential thinkers and leaders. I give my heartfelt thanks to the author for his good work.
Horrible App & Website even worse customer service
The app, website, account management software is absolutely horrible….hard to believe how bad it is…..no one responds to support emails….account subscription services are pathetic…seriously ????
Got to be there
The description of the tree becoming a "must see" after featuring in a movie is a little like a section of the UK populations need to go to Lords or to Australia for a cricket game. The game isn't important the being there is. It's so vacuous and there a numerous parallels
It's a phenomenon worthy of some academics analysis over the next 10 years at great cost to the taxpayer and little benefit!!
It's a phenomenon worthy of some academics analysis over the next 10 years at great cost to the taxpayer and little benefit!!
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Listening option
Please add feature to listen to articles - Unherd is an evening slow reading for me and I try to reduce my screen time
Great News
Excellent app
Awful
Why do I have to keep signing in and why have I been told I have reached my free limit when I am a subscriber?
Crappy App
I just subscribed and I can sign in on the web, but I can never sign in on the app. I have tried about 20 times. Also I search for things on the app but those articles aren’t available on the website. The hassle isn’t worth the trouble.
A diet of ideas
Well written, well argued articles, with a guide to just how long they might take to read, are a delight. People, places and ideas and lots of politics, could there be a more compelling reason for reading UnHerd?
The link does not work well
I like the idea of the paywall sending a link to my e-mail. I would like the link to work quickly and reliably!
Useless App
Bad app, won’t allow you to log in at all. Pointless.
Great journalism- bad app
I like the journalism. Thought provoking and interesting. The app, however, is terrible. I paid for a subscription but the app refuses to recognise me so I can only read using the website. I don’t understand why the only way to log on is via an email link. What is wrong with a password ?
TBH I will probably not renew my subscription due to this hassle.
TBH I will probably not renew my subscription due to this hassle.
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Shut out
Why does UnHerd have such a problem with my subscription and password. I’m so fed up with constantly being asked to log in and then having my password refused and am unable to read the articles I have already paid to read. This has been happening for months now in spite of contacting support. Why can’t the emails I get promoting articles send me as a paid up subscriber to the article instead of asking me to log in to read them. Really fed up
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Great article, let down by app
Firstly, UnHerd is a great resource for reading diverse opinions on a range of issues. Its international coverage is particularly impressive and shames the likes of the BBC.
However, its app does the content little justice. Main problem WHY DO I KEEP HAVING TO LOG ON EVERY TIME I READ AN ARTICLE AND THEN EVERY TIME I READ THE COMMENTS. Rant over, sort it out devs.
However, its app does the content little justice. Main problem WHY DO I KEEP HAVING TO LOG ON EVERY TIME I READ AN ARTICLE AND THEN EVERY TIME I READ THE COMMENTS. Rant over, sort it out devs.
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great content, thoughtful writers. The App itself needs to be sorted out though
Great writers and insights. Please sort out the user experience though - hire a web developer for a few days to sort it out . otherwise brill.
A terrible app
Here I am rating the app. It is a waste of time. It is always asking me to sign in, remembers nothing. This is not a problem I encounter with any other app on my iPhone. A rich man owns UnHerd: he should invest some of his wealth in better app architecture. Otherwise, the content on UnHerd is pretty good.
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Annoying App
I enjoy Unherd but the App dev team need sacking. It often fails to recognise me as a subscriber and the comments section makes it difficult to up and down vote comments. In the latest exciting new development it won’t let me comment at all because of some sort of Recaptcha issue. Other publications seem to manage these things perfectly well but it seems beyond the wit of whoever Unherd has given this job to. I don’t imagine that running an app such as this is rocket science in this day and age.
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App’s Great But Needs Dark Mode
I have no complaints otherwise
Good articles, flaws in the app
The articles are good if somewhat repetitive but the app will treat you as reading the same article multiple times if you leave the app briefly. Which means that 5 articles a month is more like 2
New App / Design is horrendous
Used to find the app easy to navigate. Not now. Mad.
