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UniCredit PL, BE

UniCredit PL, BE

All-Inclusive Banking

214 ratings
42 reviews
📊 Productivity
💰 Finance
Free

Details

Released
November 27, 2019
Updated
October 23, 2026

Features

Developer

UniCredit NV/SA
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UniCredit PL, BE screenshot #1 for iPhone
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UniCredit PL, BE screenshot #4 for iPhone
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About

This banking app offers a fully digital account opening process and a range of financial services. It provides high-interest savings accounts, free virtual debit cards, and multi-currency accounts with competitive exchange rates for various transfer types.

✓100% digital account opening
✓High-interest savings accounts
✓Free virtual Mastercard Debit cards
✓Multi-currency accounts (EUR, USD, GBP, CHF)
✓Unlimited domestic transfers
✓Fast and international transfers
Show original description

What users say about UniCredit PL, BE

Reviews of UniCredit PL, BE are mostly negative: the Finance app is rated 4.5/5 from 214 App Store ratings. What users like most: easy to use, intuitive interface. Top complaints: app is buggy, onboarding not working. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 👍Intuitive interface
  • 👍Good customer service experience
  • 👍Simple and versatile app
  • 👍Better than Swiss Banks
  • 👍Outstanding service
  • 👍Easy money transfer
  • 👍Good app functionality

Negative things

  • 🐛App is buggy
  • 🐛Onboarding not working
  • 🐛Account access issues
  • 🐛Horrible customer service
  • 🐛Services delivered slowly
  • 🐛Money stolen/lost
  • 🐛No way to contact support
  • 🐛App doesn't work
  • 🐛Incompetent support staff
  • 🐛Address changes not accepted
  • 🐛Bank statements not visible
  • 🐛Investment not visible
  • 🐛Difficult access
  • 🐛App crashes
  • 🐛Poor quality product
  • 🐛Low threshold of customer service
See all reviews

What's New in UniCredit PL, BE

2.9.0

October 23, 2026

Aion Bank is becoming UniCredit! New banking app – new possibilities. Easily manage your finances in one place. New banking starts here.

User reviews

Most RecentHighest RatedLowest Rated

Banca eccellente

CEO numero uno al Mondo Andrea Orcel
Ssenna70v

Top mah….

Che dire molto facile
Da usare ma manca la lingua italiana!
BPBirillo pallido

The word app

It works very well
JJacqju56

Easy

Very easy to use highly
recommend
ATAsk me trades

bug aplikacji

Aplikacja jest zbugowana na iPhone SE. Podczas rejestracji nie da się przejść weryfikacji tożsamości przez selfie i dowód osobisty, ponieważ nie można zaznaczyć checkboxa z wymaganymi zgodami. Przez to nie da się dokończyć rejestracji.
Xxonrat

Response from developer

Dziękujemy za ten sygnał. Przyznajemy, że proces rejestracji na urządzeniu iPhone SE nie przebiegł tak, jak powinien, i przepraszamy za te utrudnienia. Opisany błąd z zaznaczeniem zgód podczas weryfikacji tożsamości jest dla nas sygnałem do natychmiastowego sprawdzenia stabilności aplikacji na mniejszych ekranach. Abyśmy mogli jak najszybciej zweryfikować tę sytuację i pomóc Ci w skutecznym otwarciu konta, prosimy o kontakt z naszym działem wsparcia e-mail: info@unicredit.pl Pozdrawiam, Monika

See 37 more reviews

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elzAPP ON
elzAPP ON

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User experience

🐞

Reported Bugs

34 issues

Cannot complete identity verification (selfie/ID)

Bug

Cannot select required consent checkboxes

Bug

App is bugged on iPhone SE

Bug

Waiting for app and access fix

Bug

Online access blocked

Bug

Money held for days

Bug

No follow-up on money recovery

Bug

Phone number not working

Bug

No reply to emails

Bug

Chat in mobile app not working

Bug

Money never arrived or bounced back

Bug

Cannot open account again after closing

Bug

Support staff lacks IT knowledge

Bug

Support staff is rude

Bug

Support staff not client oriented

Bug

Simple tasks take weeks (e.g., changing phone number)

Bug

Transferring money takes weeks

Bug

No phone support available

Bug

No phone numbers listed for branches

Bug

Email support is useless

Bug

Cannot login

Bug

Account blocked

Bug

No way to sort out blocked account

Bug

Indication 'something went wrong'

Bug

No registration in the app, only invite code request

Bug

Upgrade doesn't work

Bug

Still don't have a debit card after requests

Bug

Cannot set up cards

Bug

Beneficiaries from Montepaschi gone

Bug

Wasted time to set up app

Bug

App is useless

Bug

App does not work at all

Bug

App is the worst for home banking

Bug

App keeps crashing

Bug
✨

Requested Features

4 requests

Add Italian language

Feature

Add English language

Feature

Fix onboarding procedure

Feature

Add QR code payment option

Feature

FAQ

What does this banking app do?

This app provides a comprehensive digital banking experience for users in Poland and Belgium. It allows for 100% digital account opening, high-interest savings accounts, free virtual debit cards, and various currency accounts. You can manage domestic and international transfers, including SEPA and SWIFT, with attractive exchange rates.

What are the key features of this app?

Key features include a fully digital account opening process, high-interest savings accounts with no limit on EUR funds, free virtual Mastercard Debit cards compatible with Apple Pay, and currency accounts in EUR, USD, GBP, and CHF without additional fees for consumers. It also supports unlimited domestic transfers and fast international transfers.

Is this app free to use?

The app itself is free to download and use for its core banking functionalities. While the description mentions "transparent fees" for services, it highlights free virtual debit cards and no additional bank fees for currency accounts for consumers. Specific details on transaction fees can be found on their website.

What kind of accounts can I open?

You can open a savings account with high interest rates on EUR funds, with no limit on the amount. Additionally, the app offers currency accounts in EUR, USD, GBP, and CHF, which are free for consumers and allow for easy management of international funds and transactions.

Who is this app for?

This app is designed for individuals residing in Poland and Belgium who are looking for a modern, digital banking solution. It is suitable for those who want to open accounts quickly online, benefit from high-interest savings, and manage multiple currencies with competitive exchange rates for transfers.