UniCredit PL, BE Reviews: Is It Legit?

Customer Experience

Positive experience40.5% of reviews
Neutral4.8% of reviews
Negative experience54.8% of reviews

~ Based on 42 written reviews from the US App Store.

Is UniCredit PL, BE Safe?

UniCredit PL, BE appears safe based on user ratings. AppsHunter Safety Score for UniCredit PL, BE is 89/100.

This assessment is based on 214 user ratings, with an App Store average of 4.5/5.

Safety Analysis

90.2% of ratings point to a safe experience
5.6% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 214 App Store ratings for UniCredit PL, BE.

Is UniCredit PL, BE Legit?

UniCredit PL, BE appears to be a legitimate app. AppsHunter Legitimacy Score for UniCredit PL, BE is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Banca eccellente

CEO numero uno al Mondo Andrea Orcel

Top mah….

Che dire molto facile
Da usare ma manca la lingua italiana!

The word app

It works very well

Easy

Very easy to use highly
recommend

bug aplikacji

Aplikacja jest zbugowana na iPhone SE. Podczas rejestracji nie da się przejść weryfikacji tożsamości przez selfie i dowód osobisty, ponieważ nie można zaznaczyć checkboxa z wymaganymi zgodami. Przez to nie da się dokończyć rejestracji.

Response from developer

Dziękujemy za ten sygnał. Przyznajemy, że proces rejestracji na urządzeniu iPhone SE nie przebiegł tak, jak powinien, i przepraszamy za te utrudnienia. Opisany błąd z zaznaczeniem zgód podczas weryfikacji tożsamości jest dla nas sygnałem do natychmiastowego sprawdzenia stabilności aplikacji na mniejszych ekranach. Abyśmy mogli jak najszybciej zweryfikować tę sytuację i pomóc Ci w skutecznym otwarciu konta, prosimy o kontakt z naszym działem wsparcia e-mail: info@unicredit.pl Pozdrawiam, Monika

Renewing an account closed for using wrong PIN number

No useful answers to my questions

it was good in the past

very bad experience after unicredit bought you. before everything was seemless. why did you sell?? you just lost a customer

Response from developer

We are sorry to hear that your experience has changed. Our goal with this transition is to bring even more innovation and global opportunities to our customers. We are working hard to ensure the same seamless service you enjoyed before. We truly value your loyalty and hope you might reconsider staying with us as we continue to improve. Regards, Monika

Excellent

La App est facile à utiliser; très intuitive, agréable. Experience avec le service client : très très bien, personnel disponible, instructions claires et rapides
Merci

Onboarding not working

Please fix your onboarding procedure

Très bonne expérience

Banque toujours prête à répondre à tes besoin par chat et à les résoudre. Aucun problème à clôturer le contrat quand je suis partie de la Belgique définitivement

status of account and access

I’m still waiting for the fix to my app and access.

Horrible customer service

Too much hassle

Horrible bank

I cannot believe how bad this bank is. The app os great and the people are all very nice and polite. The problem is how services are delivered. Everything takes forever, i never received my debit card (thank goodness for applepay support) and getting in touch with anybody is like pulling teeth.

Recommended for people who do very little banking and just need to deposit money somewhere. Otherwise absolutely terrible.
Show more

Worst bank

They have blocked my online access after holding on to my funds for days. I have money in my account and going on 3 weeks without any follow up on how to get my money back.

Stole my money!!!

This bank stole my money. Phone number that is provided is not working, no reply to emails. Chat in their mobile app is not working. Send money to another bank account. Money never arrived or bounce back. All details are correct. This bank just stole my money and there is no way of contacting them.

Brak możliwości założenia konta

Kiedyś założyłem konto ale nie używałem i zamknąłem. Teraz pomyślałem, przyda się i już nie mogę otworzyć ponownie. Bank odmawia, bo kiedyś zrezygnowałem z ich usług.

Excellent Service

Outstanding Service and I found Aion the best online Bank thank you

Utterly incompetent support staff makes the app useless

The so-called support team does not have the necessary IT knowledge to fix problems. They are rude and not client oriented. This app is absolutely useless.

Please spare yourself the ‘We’re sorry. Please contact us at info…..’.. You simply would not know what to do.

Service!

Very easy and simple to use the functions ,easy money transfer from an other country,so many infos about the account and better then the Swiss Banks.

UPDATE

I live in Poland, but I don’t speak polish and the app is only available in polish. Can you please change that and add English language!