UniCredit PL, BE User Reviews

Name: UniCredit PL, BE
Rating: 4.5 (207 reviews)

UniCredit PL, BE

UniCredit NV/SA

📊 Productivity

💰 Finance

Customer Experience

Positive experience26.3% of reviews

Neutral5.3% of reviews

Negative experience68.4% of reviews

~ Based on 19 written reviews from the US App Store.

Is UniCredit PL, BE Safe?

UniCredit PL, BE appears safe based on user ratings. AppsHunter Safety Score for UniCredit PL, BE is 88/100.

This assessment is based on 207 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.9% of ratings point to a safe experience

5.3% of ratings suggest some concerns

4.8% of ratings point to a risky experience

~ Based on 207 App Store ratings for UniCredit PL, BE.

Is UniCredit PL, BE Legit?

UniCredit PL, BE appears to be a legitimate app. AppsHunter Legitimacy Score for UniCredit PL, BE is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

bug aplikacji

Aplikacja jest zbugowana na iPhone SE. Podczas rejestracji nie da się przejść weryfikacji tożsamości przez selfie i dowód osobisty, ponieważ nie można zaznaczyć checkboxa z wymaganymi zgodami. Przez to nie da się dokończyć rejestracji.

xonrat

5 months ago

Response from developer

Dziękujemy za ten sygnał. Przyznajemy, że proces rejestracji na urządzeniu iPhone SE nie przebiegł tak, jak powinien, i przepraszamy za te utrudnienia. Opisany błąd z zaznaczeniem zgód podczas weryfikacji tożsamości jest dla nas sygnałem do natychmiastowego sprawdzenia stabilności aplikacji na mniejszych ekranach. Abyśmy mogli jak najszybciej zweryfikować tę sytuację i pomóc Ci w skutecznym otwarciu konta, prosimy o kontakt z naszym działem wsparcia e-mail: info@unicredit.pl Pozdrawiam, Monika

it was good in the past

very bad experience after unicredit bought you. before everything was seemless. why did you sell?? you just lost a customer

jeieushzyeyywdhsuue

6 months ago

Response from developer

We are sorry to hear that your experience has changed. Our goal with this transition is to bring even more innovation and global opportunities to our customers. We are working hard to ensure the same seamless service you enjoyed before. We truly value your loyalty and hope you might reconsider staying with us as we continue to improve. Regards, Monika

status of account and access

I’m still waiting for the fix to my app and access.

Mr Louie Louie

2 years ago

Horrible customer service

Too much hassle

Aberdeen2012

3 years ago

Horrible bank

I cannot believe how bad this bank is. The app os great and the people are all very nice and polite. The problem is how services are delivered. Everything takes forever, i never received my debit card (thank goodness for applepay support) and getting in touch with anybody is like pulling teeth.

Recommended for people who do very little banking and just need to deposit money somewhere. Otherwise absolutely terrible.

Val1997

3 years ago

Worst bank

They have blocked my online access after holding on to my funds for days. I have money in my account and going on 3 weeks without any follow up on how to get my money back.

lewiskent222

4 years ago

Stole my money!!!

This bank stole my money. Phone number that is provided is not working, no reply to emails. Chat in their mobile app is not working. Send money to another bank account. Money never arrived or bounce back. All details are correct. This bank just stole my money and there is no way of contacting them.

NATLDN

4 years ago

Brak możliwości założenia konta

Kiedyś założyłem konto ale nie używałem i zamknąłem. Teraz pomyślałem, przyda się i już nie mogę otworzyć ponownie. Bank odmawia, bo kiedyś zrezygnowałem z ich usług.

Uzyt125754266

4 years ago

Excellent Service

Outstanding Service and I found Aion the best online Bank thank you

Butt139139

5 years ago

Service!

Very easy and simple to use the functions ,easy money transfer from an other country,so many infos about the account and better then the Swiss Banks.

Dashnor Presheva

5 years ago

UPDATE

I live in Poland, but I don’t speak polish and the app is only available in polish. Can you please change that and add English language!

Itsmejeremy

5 years ago

App is very good. The support behind it is not.

This is a good app. The quick access to chat support staff who are usually able to address basic needs is also very convenient.

However, other simple tasks (such as changing a phone number) can take WEEKS. Transferring money from one account to another can sometimes take WEEKS. No phone support is available and NO phone numbers are listed or available for any branches. Email support is almost completely useless.

Hey Aion - there is no point in having a good app if it’s backed by criminally slow and incompetent service and a dedication to avoiding contact with customers at all costs.

Slippery Pete

5 years ago

Response from developer

Hi Pete, sorry to hear you think we've got the worst app in Europe. As a new digital bank, we're constantly looking for ways to improve so if you have any suggestions, please feel free to message us via the Chat feature in the app or on our website.