UniCredit RO User Reviews

Top reviews

Ionel

Foarte ușor și pe înțelesul tuturor

Cea mai groaznica bancă din România ,aplicația merge cam 1 zi din 7 ! Servicii de 2 lei !

Aș da 0 stele dacă ar fi această opțiune

Better that ING app

I been with ING for more than 10 years and now i seitched to Unicredit . Everything is better

Performance enhancement

Please improve the app’s performance. Most of the time it’s frustratingly slow to load.
Also, if possible, please update:
- balance immediately after each transaction
- refresh transaction list instantly with the latest activity.
Currently, these updates often appear only after several hours or even the next day.
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Evitați acesta banca

Comision de 11.45 lei pentru fiecare transfer sau plată și încă 10 lei lunar administrare cont.

Poți deschide cont pe internet din orice colț al planetei, dar dacă vrei să închizi contul, trebuie să mergi la ghișeu în România.

Most friendly platform

I use 4 paltforms in terms of internet banking. UniCredit is the most intuitive and user friendly of all. Keep up the good work!!!

Feedback

If I set up face recognition, it’s not working, or it changes after a while. O do not like to go to settings again, to chose my preferences. This is not a security thing, it’s just bad app

Never improvements

Trying to update in order we can transfer in other countries

Cred ca doar angajații vă dau 5 stele de rușine

0 stele

Eroare

Nu mai reușesc să pun codul.nu îmi apar numerele

Servicii

Ce mai simpla si eficientă aplicatie

Stuck in the 1900s

Only useful for the simplest transactions. If you have to change your telephone number it requires a trip to a branch. What is the point of a secure app, if even the simplest transaction means filling PAPER work and traveling to a bank branch. It is pathetic that a bank cannot figure out a way to get its procedures into the 21st century. The app is only useful to generate a pin for the desktop site. Disappointing!
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Balance

I would like to see the balance before and after each transaction

Please improve support!

Unbelievable to reach them by hotline number , 30-40 minutes of waiting is minimum

Doesn’t work

After the last update the application always deactivate. And it is impossible to activate by myself

Complimente

Aplicație foarte practică .

A Big Flaw in App

transactions over weekends, holidays & after bank working hours happen only on the following business day & working hours

App constantly crashes

The app keeps closing itself when I try to make a payment. Please fix it.

Nice features, but lacks the basics

As a user, you are unable to generate bank statements. For mortgages, would be nice to have the entire schedule available, and to update automatically after each payment

Latest release problems

Bugs and bugs. I enable online payments, but it won’t work. If you relogin you can confirm that even though you just enabled it, it shows up as disabled, and I cannot use it, gets declined. App crashes if you change to a different tab. Time to look what happened with the app. This could have very serious consequences if I am travelling: I cannot turn on or off the card, literally cant use my money. If I leave it on all the time I might be exposed to online theft.

Update: I worked around by logging into the web platform. Changing to the “Payments” tab still crashes. Sent an email to that address when I first created the review. If the issues are fixed I will change my current app rating. Thanks.
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