UniFi Access User Reviews

Customer Experience

Positive experience57.5% of reviews
Neutral6.8% of reviews
Negative experience35.6% of reviews

~ Based on 73 written reviews from the US App Store.

What users say

Is UniFi Access Safe?

UniFi Access appears safe based on user ratings. AppsHunter Safety Score for UniFi Access is 98/100.

This assessment is based on 4,341 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.8% of ratings point to a safe experience
0.4% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 3,222 App Store ratings for UniFi Access.

Is UniFi Access Legit?

UniFi Access appears to be a legitimate app. AppsHunter Legitimacy Score for UniFi Access is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It works well but is missing one very important point

Come on this need to work with car play, as you approach your gate it should come up on the screen so you can open the gate.. hurry up and add this small detail

steaming pile.

garbage just like the rest of the ubiquiti suite, promising more than it was ever made to handle. This particular app is just here to make you wait and wait and wait for it to respond to you telling it to unlock doors, great job y’all! the web panel is even worse somehow

CarPlay

We all want CarPlay please 🙏

Say what you will, UniFi is Amazing

Use the app for our office and have started using it to control areas around our home and home office, including garages. Still working out how to tie into Protect, but an amazing ecosystem.

Easy to install and use

Write application for use for my home. Easy to set up. Easy to install. Great option options for authentication.

Access Evolution

We adopted UniFi Access very early and initially it had lots of little bugs that we had to put up with. We contacted UniFi and listed the issues, their developer team got involved and actively addressed the issues. Im glad to see that even thought we arnt in contact with UniFi developers, that the software is constantly being improved .
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Perfect

Brak slow

Ubiquiti G3 Reader Pro

Worth the money! Can’t wait to get a hold of the retrofit hub

B1

A1

Brilliant APP

Very easy to use, we manage a small hotel and it is great to manage guests and staff. This app makes everything easier.

Name of person on preview

Good and reliable.
Please bring back when the name of the person used the intercom on preview image.

Doesn’t work

Can’t get access to the app, very complicated, says password is wrong but password reset does nothing. We run an IT company so should not be this hard.

Feature needed

Gate hubs need a hold-open feature. Right now, EMERGENCY Evacuation is the only way to hold a gate open, but EMG Evacuation opens every single gate.

Each gate needs the ability to hold open - indefinitely and on a timer.

Works Great!

Ignore the old reviews - the app works great for managing the Unifi Access system. I use it daily.

Bidirectional audio

Could you please implement bidirectional audio for G4 Doorbell Pro?

Amazing, but…

The Access door system is an amazing system. The only flaw in it from my perspective is that it doesn’t interface with all smart phones properly. I should be able to activate my NFC and it allow me in. Instead, I have to start the Access app and then do it. But that’s a small issue in the grand scheme of things. As always, Ubiquiti is amongst the elite.
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Access

Regrette que Unifi Access et Unifi connect ne puisse pas communiquer, ce serait une mise à jour très fructueuse : pouvoir commander des lumières ou actions iOt avec des triggers par Access ou Protect….

G4 doorbell pro talk doesn’t work

Works for G3 access reader pro fine.

G4 doorbell pro you can see hear and unlock a door but the “start talking” button is grayed out. You can use protect and talk but that doesn’t have the unlock button.

Access is awesome.

We use a UniFi system to protect our shop, we have cameras and access control, our whole system is controlled by UniFi software, it is highly customizable and user friendly, you can set it to keep everything locked until the first person with authorization gains access, it has scheduling options, permission options, it can pair cameras with doors and locations. The one thing I wish for that it does not have is the ability to unlock all doors, or a selection of doors on first person entry, but for now “first person entry” only unlocks the door that is accessed.
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The best door bell

Best home door bell gate opener our whole family and visitors want it,