UniFi Access User Reviews

Customer Experience

Positive experience59.8% of reviews
Neutral6.1% of reviews
Negative experience34.1% of reviews

~ Based on 82 written reviews from the US App Store.

What users say

Is UniFi Access Safe?

UniFi Access appears safe based on user ratings. AppsHunter Safety Score for UniFi Access is 98/100.

This assessment is based on 4,586 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.8% of ratings point to a safe experience
0.5% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 4,586 App Store ratings for UniFi Access.

Is UniFi Access Legit?

UniFi Access appears to be a legitimate app. AppsHunter Legitimacy Score for UniFi Access is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Seamless integration

I’ve been in the industry for 20 years and UniFi make it a joy to do my job never fails to impress and gets a lot of referrals.

Tolle App

Bietet alles, was man sich vorstellen kann und funktioniert tadellos!

One design flaw

I love the possibility to open my door(s) via smartphone, but there is one thing that would make everything so much more convenient:
Adding a widget to home or lockscreen for easy door access.

It should be a nobrainer to implement this feature and I don’t get, why it isn’t implemented yet

It works well but is missing one very important point

Come on this need to work with car play, as you approach your gate it should come up on the screen so you can open the gate.. hurry up and add this small detail

👍

Irrrrreeee

Traduite en français 🤙

L’application a enfin été traduite en français, merci beaucoup 😊

Response from developer

Hi, sorry for the bad experience. If possible, please get in touch with us via support ticket at account.ui.com/requests, and share with us where the translation needs to be improved in UniFi Access.

steaming pile.

garbage just like the rest of the ubiquiti suite, promising more than it was ever made to handle. This particular app is just here to make you wait and wait and wait for it to respond to you telling it to unlock doors, great job y’all! the web panel is even worse somehow

CarPlay

We all want CarPlay please 🙏

Say what you will, UniFi is Amazing

Use the app for our office and have started using it to control areas around our home and home office, including garages. Still working out how to tie into Protect, but an amazing ecosystem.

Slow to reconnect

Everytime you launch the app it takes 10 seconds to reconnect.
Very frustrating on a daily use

Response from developer

Hi, sorry for the problem you encounter. Could you let us know if the long connection time is happening when the phone is on the same local network or is it happening when you are using outside network such as phone's data plan? If you encounter this issue when you are on the same network as the Access devices, please create a support ticket at account.ui.com/requests and share with us the support file from the Access app.

Easy to install and use

Write application for use for my home. Easy to set up. Easy to install. Great option options for authentication.

Super

Wenn man mehr Auswahl zum Drückerknopf oder der Klingeltöne hätte Perfekt

Endlich

Endlich funktioniert was zuverlässig. Tolle Klingel und Zutritt ystem.

Access Evolution

We adopted UniFi Access very early and initially it had lots of little bugs that we had to put up with. We contacted UniFi and listed the issues, their developer team got involved and actively addressed the issues. Im glad to see that even thought we arnt in contact with UniFi developers, that the software is constantly being improved .
Show more

Perfect

Brak slow

Ubiquiti G3 Reader Pro

Worth the money! Can’t wait to get a hold of the retrofit hub

B1

A1

Brilliant APP

Very easy to use, we manage a small hotel and it is great to manage guests and staff. This app makes everything easier.

Name of person on preview

Good and reliable.
Please bring back when the name of the person used the intercom on preview image.

Doesn’t work

Can’t get access to the app, very complicated, says password is wrong but password reset does nothing. We run an IT company so should not be this hard.