UniFi Store User Reviews

Customer Experience

Positive experience43.3% of reviews
Neutral16.7% of reviews
Negative experience40.0% of reviews

~ Based on 30 written reviews from the US App Store.

Is UniFi Store Safe?

UniFi Store has mixed safety signals based on user ratings. AppsHunter Safety Score for UniFi Store is 67/100.

This assessment is based on 34 user ratings, with an App Store average of 3.3/5.

Safety Analysis

52.9% of ratings point to a safe experience
11.8% of ratings suggest some concerns
35.3% of ratings point to a risky experience

~ Based on 34 App Store ratings for UniFi Store.

Is UniFi Store Legit?

UniFi Store appears legitimate, with a few gaps. AppsHunter Legitimacy Score for UniFi Store is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Billing address can’t be verified

I moved as has my address for all of my payment methods and my ship to address, but I can’t update the payment method without getting a successful update that immediately turns into an error message billing address cannot be verified. Check your info. So two days can’t place an order and I’m getting the support process - have you tried…

The friction I experience with ubiquity is decreasing my interest in bothering.
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Please add UISP to this app

There is no way to order UISP items using this mobile Application, or any other. When you go to the UISP store it takes you to this Application. Please fix.

Missing Features

Overall fast. Browsing categories needs some work. Also really could use a comparison feature. I have to move back to the browser version just to do that constantly.

Loosing money

Horrible app, tried making purchase three times, the app does not work, they lost my business, moving to another company

Flakey

Randomly thinks you aren’t logged in which requires an app restart to resolve. In stock notifications are incredibly unreliable.

UISP missing

I wouldn’t bother with this till it’s corrected

This « Store » should have been part of a he Protect app instead of an individual app.

This « Store » should have been part of a he Protect app instead of an individual app.
Too many appa doe nothing. The Protect app already knows all about out account and equipment. De-doubling stuff is useless.
Buying + Support directly from the Protect app makes so much sense.

Useful app, but often needs refreshing

For some reason this otherwise great app often requires me to refresh the page or sometimes reboot the app as most of the contents refuse to load at all.

Limited.

Why doesn’t this app list the fiber options?

Amazing, one recommendation.

Please add categorized shopping list!

Easy to use

Devs have now added the share feature. Good job!

UISP Tab???

I might be completely missing something, but I’m about to delete this app because I can’t even open the UISP portion of the store in Safari/Chrome because it opens the UniFi Store app up and the App has no UISP option. I’m trying to not be aggravated, but my patience is about to be over with.

Needs few a functions added

Functions that need added:
Share,
Dark mode
When you make a purchase, it would be nice to be able to when I click on “view invoice” to be able to print it or save it to my files for my records.

Other than those things, I think it’s a fantastic app and I really enjoy it.

Response from developer

Thanks for the feedback! We’ve already added the ability to save, share, and print invoices in our latest updates. We are also officially working on Dark Mode for an upcoming release. Please update your app to use the new invoice features. Stay tuned!

Use the website

This app is unusable, had the wrong zip code for my credit card and it wouldn’t update it no matter how many times I tried.

Response from developer

Thanks for the feedback. We’ve released several updates since March to improve payment stability and address data entry issues. We would like to learn more about this - if the issue persists on the latest version, please contact us with your device details so we can investigate.

Please add basic features

Share buttons and dark mode still needed. Thanks

Response from developer

Thanks for the feedback. Share buttons are now available in the latest version of the app! We are also officially working on Dark Mode for an upcoming release. Please update your app to access the new sharing features. Stay tuned!

Uisp missing

Can’t switch to UISP products

Top

Share button and save for later in cart needed, dark mode as well

quite buggy

basic functions dont work. eg search shows matching products but cant click through, basically need to nav via menu instead

Payment and checkout buttons are not working

Payment and checkout buttons are not working when tapped. Could be a backend issue, but there’s no error message.

Can’t click on search results

The app is good, however I can’t click on search results and navigate to the product’s page. Doesn’t make sense that doesn’t work at all, hence my low rate.

Hope that’s fixed soon.