UniFi Store User Reviews

Top reviews

Missing Features

Overall fast. Browsing categories needs some work. Also really could use a comparison feature. I have to move back to the browser version just to do that constantly.

Loosing money

Horrible app, tried making purchase three times, the app does not work, they lost my business, moving to another company

Flakey

Randomly thinks you aren’t logged in which requires an app restart to resolve. In stock notifications are incredibly unreliable.

UISP missing

I wouldn’t bother with this till it’s corrected

This « Store » should have been part of a he Protect app instead of an individual app.

This « Store » should have been part of a he Protect app instead of an individual app.
Too many appa doe nothing. The Protect app already knows all about out account and equipment. De-doubling stuff is useless.
Buying + Support directly from the Protect app makes so much sense.

Useful app, but often needs refreshing

For some reason this otherwise great app often requires me to refresh the page or sometimes reboot the app as most of the contents refuse to load at all.

Limited.

Why doesn’t this app list the fiber options?

Amazing, one recommendation.

Please add categorized shopping list!

Easy to use

Devs have now added the share feature. Good job!

UISP Tab???

I might be completely missing something, but I’m about to delete this app because I can’t even open the UISP portion of the store in Safari/Chrome because it opens the UniFi Store app up and the App has no UISP option. I’m trying to not be aggravated, but my patience is about to be over with.

Needs few a functions added

Functions that need added:
Share,
Dark mode
When you make a purchase, it would be nice to be able to when I click on “view invoice” to be able to print it or save it to my files for my records.

Other than those things, I think it’s a fantastic app and I really enjoy it.

Response from developer

Thanks for the feedback! We’ve already added the ability to save, share, and print invoices in our latest updates. We are also officially working on Dark Mode for an upcoming release. Please update your app to use the new invoice features. Stay tuned!

Use the website

This app is unusable, had the wrong zip code for my credit card and it wouldn’t update it no matter how many times I tried.

Response from developer

Thanks for the feedback. We’ve released several updates since March to improve payment stability and address data entry issues. We would like to learn more about this - if the issue persists on the latest version, please contact us with your device details so we can investigate.

Please add basic features

Share buttons and dark mode still needed. Thanks

Response from developer

Thanks for the feedback. Share buttons are now available in the latest version of the app! We are also officially working on Dark Mode for an upcoming release. Please update your app to access the new sharing features. Stay tuned!

Uisp missing

Can’t switch to UISP products

Top

Share button and save for later in cart needed, dark mode as well

quite buggy

basic functions dont work. eg search shows matching products but cant click through, basically need to nav via menu instead

Payment and checkout buttons are not working

Payment and checkout buttons are not working when tapped. Could be a backend issue, but there’s no error message.

Can’t click on search results

The app is good, however I can’t click on search results and navigate to the product’s page. Doesn’t make sense that doesn’t work at all, hence my low rate.

Hope that’s fixed soon.

Nice!

Ok. It’s ripped out of a tab on the portal app basically. But it seems fine for a v1 new app.

Now let’s add the ability to bookmark/wishlist things. Compare (maybe there, but wasn’t obvious earlier).

And seeing order history would be nice.

But the real big ask. Dark mode. You know all us nerds need the dark mode. I have to save my gear shopping to daytime otherwise. Y’all want those late nite impulse buys from the prosumer crowd? Dark mode it!
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Finally, A proper UniFi Store App

Super clean app. Way easier to browse products and check stock compared to the website. Love the in-stock notifications and seeing the full lineup in one place. Smooth, fast and exactly what UniFi users needed.