Words cannot describe how terrible this app is
I could literally one shot an AI prompt, and Claude code and make a better app than this. The controls don’t work. The organization is just backwards and you can’t just set the light settings. There’s all these modes and they and the settings don’t save after you save them. I cannot for the life of me figure out how to get my rear light to blink red
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Great Hardware; V3 Finally Works!
I got my Faro with the original kickstarter and now have a new one after the first suffered a crash—and the emergency contact feature worked as intended. The latest v3 of the app was broken for me on all my iOS devices, but the 9 June ‘26 update has fixed all the off-screen UI elements that kept me and others from saving changes to helmet settings. Yay!!
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Great hardware; V3 Finally works
I got my Faro with the original kickstarter and now have a new one after the first suffered a crash—and the emergency contact feature worked as intended. The latest v3 of the app was broken for me on my iOS devices, but the 9 June ’26 update has fixed all the off-screen UI elements that kept me and other users from saving changes to helmet settings. Yay!!
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App isn’t sending verification email
App isn’t sending verification email. Chatbot insists iOS version 26.4 is not valid and the email help has not responded.
The help is very slow but eventually responded.
I changed the review from one to three stars after it was sorted. They keep sending messages asking me to review further. 3 stars because support was too slow.
The help is very slow but eventually responded.
I changed the review from one to three stars after it was sorted. They keep sending messages asking me to review further. 3 stars because support was too slow.
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No support!!!!
Trying to set up my new helmet & turn signal… part is to put in your email address and they are to “verify”. Except they NEVER send an email! I have tried 2 different email addresses. I have reached out online. Their support is basically only by email and they “will get back to me with in 24 business hours”. So they have 3 days. I get an email, respond & then have to wait AGAIN FOR 24 business hours!!!! It will take MONTHS AT THIS RATE!!!
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