Smart lights
Smart lights have been on the charger all day in their case and are still not charged. Software update is impossible. For the money I spent on this junk, I regret it. I’m sending the smart lights back for a refund. Absolutely ridiculous and frustrating!!!
Response from developer
We’re very sorry for the frustrating experience. The Smart Light Mount Pack does include a saddle mount, so if yours was missing, we’d definitely like to look into this and make it right. We’d also like to help with the charging and software update issues you’re experiencing. Please reach out to us at support@unit1gear.com. Our Support team will be ready to assist, troubleshoot these issues with you, and make sure everything is working as expected.
Totally useless
Response from developer
We’re very sorry to hear you’ve been having trouble setting up Crash Alert. We’d love the opportunity to help get this sorted and guide you through the setup until everything is properly configured and working as expected. Please reach out to our Support team at support@unit1gear.com. We’ll be happy to take a closer look and help you get Crash Alert up and running.
Words cannot describe how terrible this app is
Great Hardware; V3 Finally Works!
Response from developer
Thank you so much for your feedback, support, and patience throughout the process. We truly appreciate you taking the time to share your experience with us. We hope you enjoy using the app and all the features it has to offer. Most importantly, have a great ride and stay safe out there! Best regards, The Unit1 Team








