App not working
App claims I’m entering wrong password and reset option isn’t working and there isn’t any online support options it sends you to their website and a phone number they is only available when they are open.
Slow to update
The app is slow to update accounts. The finance tracker feature is not currently working. Although behind, it was a very useful tool for my budgeting.
Invalid Password
No matter how many times I reset my password, or write it down, every time I try to log in, without fail, the app tells me my username or password is incorrect. Please fix this...
Online banking
Online banking update is really late
Can we go back to the old version?
Freezes up on me way too much! Constantly having to delete app then re-download again to get app to open. Will switch banks soon if this continues, I only do online banking.
UBI app update 2022
App is so slow now! I miss the PIN number login too!
i’m sick of this app
i literally have to make a new user id once a week because it says it hasn’t been set up yet so my face id doesn’t work either it’s getting ridiculous that it locks me out all the time fix it i’m tempted to switch banks
Terrible
The login screen is literally broken. Not user friendly at all. Needs a revamp.
Not working
Unable to view my account. Needs an update.
Update went backwards
Takes many more steps/clicks to do things after the update. Longer login. Far less user friendly.
Mobile deposit
Mobile deposit is not as user friendly with the new update, rarely works and takes longer to use.
