How to Debug?
There is an option to adjust log level and even to export log files.
But those logs were password protected zips. We could not find any source to provide us a password for that.
So debugging seems quite impossible…
But those logs were password protected zips. We could not find any source to provide us a password for that.
So debugging seems quite impossible…
Issue with Apple Car Play
The app interferes with Apple Car Play. It switches audio to the ST500 app as its running in background. There should be an update to make it friendly with Apple Car Play.
Bug with notifications and ios16
With ios16, if ST 500 is not on the main screen, it doesn’t ring. And the notification doesn’t pop up.
It’s a real problem from a usage point of view. When will it be fixed?
Merci
It’s a real problem from a usage point of view. When will it be fixed?
Merci
Response from developer
Thank you for contact us. Please contact the NEC sales division or NEC Dealer.
Terrible
This app is so far behind. For the amount you pay for the system the app is a huge let down as soon as your phone goes to sleep you can’t receive calls trfs to you is just one example. Given that remote working has been a thing for 2 years now it’s annoying that this systems functionality is so poor!!!!
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Battery life drain
The app performs well but has major flaws, massive battery drain (70% plus even with light use) also calls on WiFi not handed off well between access points.
Sound quality is terrible
Use this for home working and it’s so annoying when people keep struggling to hear you on this app. It should be really clear, but even with good 4G signal or great wifi speeds the sound quality for the other person is very poor. I wish someone could fix this as it would be such a good system otherwise.
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Not work all times
It was good app and I worked more but now
1. It’s not ringing all times who app is closed or sometimes just one ring and disconnected again !!!
2. Why no place to change ST500 ringing sound !!!
1. It’s not ringing all times who app is closed or sometimes just one ring and disconnected again !!!
2. Why no place to change ST500 ringing sound !!!
App Not running in background iOS 13.6
As the app is not running in background we are not able to receive calls after screen off,App is not listed in background refreshing application. Kindly update at the earliest
Response from developer
Thank you for contact us. You can use the push notification incoming call function to improve battery consumption. But, your company's voice server system and network change is required. Please contact the NEC sales division or NEC Dealer.
Horrible battery drain
Ever since I started using this app, my battery is drained by the end of the day. I checked battery stats and it’s using the most battery out of all my apps even on days when I don’t use it.
App works well- just need a battery drain solution
App works well however the battery drain is excessive even when running in the background. Users not adopting it because of this. installers unable to offer suggestions to fix it. Can anyone offer suggested keep alive settings?
App works well
Just having issues with app overriding Apple Car Play. Please test this.
