Useless App
Unable to login or reset via the app. Clicking Forgot Password does nothing - it asks for your mobile number to send the verification code, then takes you to a different screen to enter the code and new password, but it doesn’t actually send you anything. So you’re stuck waiting for a code that will never come regardless of how many times you click resend code.
I have to login via the website, and still the card doesn’t appear and can’t add it to my Apple wallet. So I’m stuck with a gift card that I can only use online and enter details manually.
Can wait to get spend the credit and ditch this card.
Such a pain to use.
I have to login via the website, and still the card doesn’t appear and can’t add it to my Apple wallet. So I’m stuck with a gift card that I can only use online and enter details manually.
Can wait to get spend the credit and ditch this card.
Such a pain to use.
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Difficult
Useless
Unresponsive app
It appears that after downloading iOS 26.1 the app no longer works with my mobile devices.i.e.iPhone and iPad. Had to log on to the website with my wife’s MacBook to access my account. The card does work at woolies and some online stores but not all. Still wont load into apple wallet. Can’t wait to spend all the money and get rid of it
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So difficult
This is the worst user experience I’ve had with an app. The mobile number you register for your account is accepted to sign in and and there is no other option.
So bad
Every time I have to change my password then it doesn’t link to the app and I lose a my money.
Just lost ANOTHER $500
Don’t use
Just lost ANOTHER $500
Don’t use
