Great when it works but very buggy
This app is a constant headache. It breaks periodically without making changes. I’ve experienced cases where making one small change ends up erasing or changing unrelated settings in activities. My most recent problem was setting unit it up on a new iPad. My home is on an iPhone and another iPad. The new iPad doesn’t pick up my home despite being signed in with the same Apple ID.
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DON'T BOTHER
have to pay a subscription just to use the app.. like you don't even get to use the remote AT ALL.. waste of time
Worth it!!
This is a great app to control the entire home. I love every aspect!!
Canceled the Demo - still billed for a whole year
I downloaded the app to try out for three days, canceled and deleted the app the next day but was still billed $40
How to get taken advantage of.
I have now been charged 4 times for this app trying to get it to work properly and there is no support. This is a huge rip off. When first installed it worked until I had to pay for the next year and I’ve had nothing but problems ever since. There is no tech support just frustration.
Nothing works
I bought a perpetual license foe this app, and literally nothing works. The old app was intuitive, colorful, and worked fine. They discontinued it that and replaced it with this nightmare, where nothing controls anything. There used to be live tech support that was super helpful too, but I guess they grew past the point of providing human help.
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Customer service
I need a number to contact these people to roomie remote
Doesn’t work without farming your data
Impossible to use without signing up and giving your credit card number for a trial. Too many ads. Didn’t work. Use another app. This one isn’t worth it.
Great app-High quality!
Great quality, love that this app can control a whole house or an apartment. Great for being able to have one of your basic things(a phone) be your remote. No more looking for the remote in the couch cushions! Love the app and love the other apps made my the company-GREAT quality and user interface
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No technical support
The application is very good and very complete, but if you have a technical problem and you cannot solve it yourself, forget it because they will not give you a solution, they do not have technical support.
Stop it!!!
Stop stop stop making changes that break things. Every time this app automatically updates it breaks something. Please learn how to qa software. You have decided to make a solution for integrating disparate a/v systems. Please learn how to be excellent at that. You are not a replacement for homekit, home assistant, etc. supremely frustrating. I can’t imagine how frustrated a professional would be using this software for hundreds of clients. I’m just a diyer, and even though I am down to a single super simple theater room setup on roomie it’s broken at least 2-3 times a year. I dread seeing the new feature walkthrough, I know my weekend is shot at that point. Disappointed as usual.
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Don’t download unless you want to pay
The app doesn’t tell you a subscription is required to use the app. And it’s insanely expensive. Go buy another remote. It’s way cheaper than this insanely over priced app. Save your time and move on
Long Hard Road
I’ve been using this application for years all through the name changes etc. I can honestly say the application is finally matured enough to be usable for my application (LG OLED tv, Denon receiver, Fire tv stick). The programming has become more straight forward, the user interface while not overly colorful is at least intuitive and usable. Programming does not glitch anywhere’s as much as it used to. I have Govee lights to control which will be my next exercise. Much improved guys/gals. Thank you.
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Lifetime Subscription?
What happened to the lifetime subscription?
I WANT A REFUND
APPLE WONT GIVE ME MY MONEY BACK AND THERES NO INFORMATION ON HOW TO CONTACT THESE PEOPLE TO REQUEST A REFUND $50 DOWN THE DRAIN UGH
Rhymes with puck off
This app: Give us your email address and then we’ll show you how the app works and whether it even uses IR to communicate with wired devices.
Me:Ugh. Fine here. But I’m not actually logged in so don’t mail it.
This app: Great. Now give us $90 and then we’ll show you how the app works and whether it even uses IR to communicate with wired devices.
Me: …
Me:Ugh. Fine here. But I’m not actually logged in so don’t mail it.
This app: Great. Now give us $90 and then we’ll show you how the app works and whether it even uses IR to communicate with wired devices.
Me: …
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No way to try without signing up for subscription
Offer a timed option in the app without subscribing so we can test if it will work. I’m not signing up for a subscription to access a trial.
Best Universal Control App.
For the home automation enthusiast that loves DIY this is the app for you.
Mac App is a Companion App to iOS App
I've read some negative reviews about the MacOS version of this app and I think it should be clarified that the Mac App is really meant to be a companion app to the IOS and iPadOS apps. Roomie is really intended to be used with a touch screen like an iPhone or an iPad, but I've give a lot of props to the developer for taking the time to develop a Mac dedicated app.
The Mac version of the App works exactly like it's iOS and iPadOS counterparts and can also be used as an always-on "hub", which isn't necessary for most features, but a nice option for more advanced features.
While I understand that some people may be turned off by the subscription model/fee, I find it to be worth the money because a) I can control all of my TVs and media players throughout my house without any additonal hardware, b) the developer is consistently updating the app and adding new features (and is also very active on the forum and c) there aren't any better options in the market that do what this app does now that Harmony has shut down.
I really wish the developer would consider developing a physical remote that other family members could use, but I'm assured this will never happen. Nevertheless, I can't criticize the app or the developer for this since that's not the business model here and the product is really solid on its own.
The front-end/UI of the app is an absolute gem. I have a hard time finding any room for improvement. The setup/backend process, however, leaves a bit to be desired. While not horrible, it's not as straight forward and easy to use as say the Harmony Hub setup process. I will admit, however, once you figure out the activity setup process you'll find that it's a bit more powerful than the Harmony Hub.
I've been an Apple user for years and while I hate subscription models, this is one I can support because the developer is constantly improving this app, adding features and keeping it awesome. And the subscription model is much more reasonable than it once was.
Now, if you're household has TVs and Audio devices that are older and not network connected or compatible with Roomie, than I suggest looking elsewhere. But for those that are looking for perhaps a Harmony replacement or a new toy to play with, this app is polished and supports a wide range of devices, so it's not some cheap fly by night app that supports only one brand. This app is legit with a very acrive developer.
The Mac version of the App works exactly like it's iOS and iPadOS counterparts and can also be used as an always-on "hub", which isn't necessary for most features, but a nice option for more advanced features.
While I understand that some people may be turned off by the subscription model/fee, I find it to be worth the money because a) I can control all of my TVs and media players throughout my house without any additonal hardware, b) the developer is consistently updating the app and adding new features (and is also very active on the forum and c) there aren't any better options in the market that do what this app does now that Harmony has shut down.
I really wish the developer would consider developing a physical remote that other family members could use, but I'm assured this will never happen. Nevertheless, I can't criticize the app or the developer for this since that's not the business model here and the product is really solid on its own.
The front-end/UI of the app is an absolute gem. I have a hard time finding any room for improvement. The setup/backend process, however, leaves a bit to be desired. While not horrible, it's not as straight forward and easy to use as say the Harmony Hub setup process. I will admit, however, once you figure out the activity setup process you'll find that it's a bit more powerful than the Harmony Hub.
I've been an Apple user for years and while I hate subscription models, this is one I can support because the developer is constantly improving this app, adding features and keeping it awesome. And the subscription model is much more reasonable than it once was.
Now, if you're household has TVs and Audio devices that are older and not network connected or compatible with Roomie, than I suggest looking elsewhere. But for those that are looking for perhaps a Harmony replacement or a new toy to play with, this app is polished and supports a wide range of devices, so it's not some cheap fly by night app that supports only one brand. This app is legit with a very acrive developer.
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Once again it has broken my setup
Who runs this product? I cringe every time there is an update, and this one is no exception. My volume controls for my denon receivers have all stopped working. Please for the love of the universe, stop making unnecessary changes. You are not going to replace HomeKit or google, pick your product area and your key customer and make them love your product. I expect that your goal is to to retain customers like me who have complex av systems and multi person families who benefit from ease of use of tech. If this is the case, you should be looking at existing configuration to find the most common components, setups, and integrations and then regression test simulated versions of them before you release new software. Seems to me you are testing new setups from scratch, and maybe that works fine, but you are always breaking your more tenured customers setups. I have managed to simplify my life in one system down to an appletv running everything, including on/off and volume - motivated by being able to stop using roomie. So for that system I have achieved a roomie-free situation that is perfect. For my theater, there is a lot more going on and it helps to have roomies ability to integrate and automation controls. Unfortunately instead of being excited about roomie, I spend time like a clever squirrel trying to find another path and look forward to the day I can finally fire you, and stop paying hundreds of dollars a year.
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Response from developer
Designating your Primary Controller in the Homes panel as per the Setup Guide resolves that.
