Universal Remote User Reviews

Customer Experience

Positive experience10.3% of reviews
Neutral3.8% of reviews
Negative experience85.9% of reviews

~ Based on 290 written reviews from the US App Store.

What users say

Is Universal Remote Safe?

Universal Remote: Smart Things appears safe based on user ratings. AppsHunter Safety Score for Universal Remote is 90/100.

This assessment is based on 33,265 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.3% of ratings point to a safe experience
3.7% of ratings suggest some concerns
10.0% of ratings point to a risky experience

~ Based on 33,265 App Store ratings for Universal Remote.

Is Universal Remote Legit?

Universal Remote: Smart Things appears to be a legitimate app. AppsHunter Legitimacy Score for Universal Remote is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scammers

I bought lifetime package and a year later it’s not being honored. It’s trying to make me pay again. I reached out to them and no response. Bad customer service. Very upsetting. Money down the drain

Not good

Paid for it, Doesn’t work

Why a subscription?

I BOUGHT this app years ago. Now they updated it to a subscription based? Absolutely ridiculous

Free Samsung Remote.

Amazing !!! And actually free Thx

19647

phch and his family are

Stinky app

Harder than using the remote. And you still need to use the remote to approve your actions. Keep it movin

Terrible App, does not work more often than it does

This has got to be one of the worst, if not the worst, remote app there is. It works occasionally, but more often, it does not.

At the moment, for example, the only function that will work is the volume control. I can’t change apps, I can’t go to the main menu, I can’t use the back button, I can’t change the active input, I can’t turn the tv off, I can’t navigate within the currently open app. But I can change the volume, so clearly the app is connected to the TV (which is not always the case). I have tried closing and reopening this damn app too many times to count.

The app is also not programmed to be able to turn the TV on, but hey, at least it can turn it off… when it’s working well enough to do so, at least.

And add to that, the fact that Samsung expects people t for this incompetently designed and programmed app is beyond absurd. Hint: paying does not at all improve the functionality of the app. Don’t misplace your remote because the app won’t cut it as even a short term replacement.
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Sig

Ottimo

Cela ne marche pas

Malgré l’achat cela ne marche pas

TV

No me funciona en mi Samsung

Works but…

Works well only problem is you need to give permission with tv’s remote every time you open the app to use making it pretty much useless. Not sure if it’s my tv or the app but it’s a deal breaker.

The best way to make money

The best way to make money

Does not work

Will not pair to tv. Tv not even recognized. Yes it is a Samsung and yes it is an current model smart tv

Want refund

How do o get my money back? This doesn’t work

Kkk

Imm

Spammy junk

You can’t do anything without a screen popping up, trying to get you to subscribe and even trying to trick you into downloading another app as if it’s an update for this one! I literally just installed this one and just tried to use it for the first time if there was an update for it why wouldn’t they have updated the app itself before I even downloaded it? Pretty sure it was just an ad lying to me! They throw all these ads and subscriptions in your face, as if you can’t continue forward without doing it, but you can just close them out! But then you press one button and another one pops right up again! Let me try this out first to see if I even like it and then I might subscribe! But i’m sure as heck not going to now! what a frustrating experience! Why would I subscribe to something that’s so snakey & unhelpful right off the bat!!
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Fraude

Pede um pin que não aparece na tv e você não consegue reembolso!

Fake remote fake reviews

Does not work, period

Vizio

Vizio
Televion

No alternative but to pay subscription

I quickly realised it is a dead-end street so I deleted the download 😒