Universal Rewards Visa User Reviews

Top reviews

Not honest

I was supposed to receive a $200 credit with a purchase I believe of 500 or more I can’t remember exactly what the amount was and it’s not showing on my statement so to me that’s not very honest.

Easy

The app is so easy to use 👍🏻👍🏻

Don’t pay for the plus card

The plus card perk of a free theme park ticket is only valid during the year it is earned in!!! I learned this the hard and costly way after having the plus rewards card for two years thinking that my husband and I would be able to go to Universal Studios Florida for free. We were able to get one of our earned tickets after several phone calls to the credit card company and Universal’s guest services, a visit to the guest services window in Citywalk and finally a visit to guest services at Universal Studios Florida.
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Excellent app

Love the app! I can see all the details I need to know about my account. It’s always worked for me, too!

Response from developer

We're glad to hear that the app is making it easy to manage your account! Thanks for taking the time to leave a review.

Don’t understand them

The use of rewards is unclear.

Response from developer

We're sorry to hear there's confusion with your rewards. To address any concerns, or answer any questions you have, please do not hesitate to call us at 888-530-3626, or submit a secure message from our website. We'll be happy to help.

My support

I love it !

Response from developer

Thanks for the positive comment and 5 star review!

Steve

Awesome

Response from developer

Thanks for the positive comment and 5 star review!

Review customer

Very good customer service from employees especially Margie Colon. She helped me with all my information needed and is very supporting for this company

Response from developer

We're glad to hear that Margie provided such excellent service, and you may be assured your review has been shared appropriately!

great discount at universal park

i love the availbility to use

Response from developer

We're glad to hear you're enjoying the card! Thanks for the 5 star review.

Best credit card so far

Amazing customer service support. Great rewards. !

Response from developer

We're glad to hear you're enjoying your card's benefits, and receiving excellent service! Thanks for the 5 star review.

How to log in?

I just received my card in the mail and activated it and signed up for an online account. But now I can’t even use THIS app because it says I registered it on the FNBO app. WHAT? I don’t even have that app downloaded. I had to use the website to register/activate my UNIVERSAL card…now let me use this UNIVERSAL visa app. I’ll change my rating once this company fixes this “glitch”.
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Response from developer

We're sorry to hear that you're having troubles enrolling. Unfortunately, we are unable to look into this via app store review, but if you give us a call at 888-530-3626, our Specialists will be happy to help.

Love this credit card

Excellent credit card and give you
Points

Response from developer

We're glad to hear you're enjoying your card! Thanks for the 5 star review.