Horrible App!
This is, this is by far the worst financial app I have ever used! I have to login four times just to view my account, and there’s hardly any information on it. It’s not very user-friendly or easy to figure out what’s actually going on!
MMacPhisto82975
Feels like a trap
I’ve used the Verizon Visa card app for years, and recently, like within the past couple of months, the login got a lot more difficult and sketchy. It will ask you to login in multiple times, like you’re constantly redirected. Love the card but the app makes using it difficult. I have a Synchrony account and app with my Amazon card, it’s much easier to use and was like the old app, this new update feels cheap and like a scam.
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BBBoom truck Barry
Disappointed in new Synchrony updated app
I’ve been using this app for over three years, and unfortunately, its performance has gotten significantly worse. Since the transition to logging in through Synchrony, accessing the app takes an unreasonable amount of time, and it remains frustratingly glitchy once you’re logged in.
My biggest concern is how the app handles payments. After making a payment to pay off your credit card, there is no indication that a payment is pending. Even when checking the following day, the balance remains unchanged, with no confirmation that a payment is processing.
This creates a serious problem. If you assume the payment didn’t go through and submit it again, both payments can be processed, leaving you with a negative balance. A financial app should never leave customers guessing whether their payments were successful.
I’ve used this app long enough to know it can function better. These aren’t minor inconveniences; they’re fundamental issues involving account access, payment transparency, and reliability. Synchrony needs to prioritize fixing these problems and restoring confidence in the app.
My biggest concern is how the app handles payments. After making a payment to pay off your credit card, there is no indication that a payment is pending. Even when checking the following day, the balance remains unchanged, with no confirmation that a payment is processing.
This creates a serious problem. If you assume the payment didn’t go through and submit it again, both payments can be processed, leaving you with a negative balance. A financial app should never leave customers guessing whether their payments were successful.
I’ve used this app long enough to know it can function better. These aren’t minor inconveniences; they’re fundamental issues involving account access, payment transparency, and reliability. Synchrony needs to prioritize fixing these problems and restoring confidence in the app.
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BBBarronn
Horrible App Now
Used to work flawlessly. Now I have to sign in multiple times to even see my account. Would give 0 stars if possible
OOO.A.R Fan from Omro
New update
This new update with Sync, the app only works about 10% of the time
ZZelayaJr13
