New Setup Sucks
I’m seriously confused on why they thought adding a new login was smart. Like this is the most brain dead company decision. Everything was fine before hand. It took seconds to login. Not anymore. Think before decisions are made. Not that hard Verizon.
Sucks
This app used to be so easy to use now it logs me in 5 times and before I can even check my balance it crashes. Then makes me log in again.
Signing in twice
Since the new layout of the app has been updated, I find it annoying that I have to sign-in twice just to look at my account. First sign-in gets me into the app, but I click on “my account” to see transactions or make a payment it makes me re-sign-in.
Frustrating and terrible user experience
Usability of the app has dropped off significantly in the last few months since updating. Having to sign in multiple times, not working with Face ID. Making me second guess ever using this card due to have difficult it now is to access my account
Horrible App
This app is clunky and slow. It uses absolutely no native UI elements and is basically just loading the website.






