Not worth the pain
The app doesn’t disclose much information to you and doesn’t let you create the account immediately to the point that gives the bank reason to penalize you for missing a deadline. Never had this issue with any other app before.
Slow payment process
It takes the bank 10 business days to process an electronic transfer. WTF! it’s an electronic transfer, should not take more than three business days to process.
Banking Scam
Check Review on trustpilot
Do you know how much Verizon cares about its customers?
Let me tell you.
Verizon cares so much that if you want the Auto Pay discount, they push you to get a Verizon Visa card issued by Synchrony Bank, a bank that’s often criticized by customers for unexpected fees, billing issues, and poor customer service.
So, if you want the discount, you’re essentially encouraged to use a Verizon Visa card and deal with Synchrony Bank.
Customer choice shouldn’t come with conditions.
Do you know how much Verizon cares about its customers?
Let me tell you.
Verizon cares so much that if you want the Auto Pay discount, they push you to get a Verizon Visa card issued by Synchrony Bank, a bank that’s often criticized by customers for unexpected fees, billing issues, and poor customer service.
So, if you want the discount, you’re essentially encouraged to use a Verizon Visa card and deal with Synchrony Bank.
Customer choice shouldn’t come with conditions.
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Visa card
The app sucks , In order to add it on the Apple wallet you need to do verification and after you do the verification they send you a code and the code don’t even work half of the time so they locked the card and you have to wait letter on the mail with a new code. Also the “verification” is 1. Send a video of yourself 2. Send photo of your ID front and back. Keep in mind if there’s a tiny bit of light reflection they don’t accept it so they locked that card because that code won’t work. I have multiple credit card and by far this is the most annoying card.
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Fake interest
I pay my bill full every month but they still charge me interest
DO NOT USE THIS!
WHAT TAKES SO LONG TO PROCESS A DEPOSIT!!!!!!! DO NOT WASTE YOUR TIME BETTER OPTIONS! Takes 5 days for a payment to process. The rewards and cash back for this card is terrible. It used to be good. But they ruined it and changed everything that was good. Ruined percentages and rewards. Plus they took away gift cards. Don’t not get this card. UNLESS YOU DON’T CARE ABOUT REWARDS
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Verizon doesn’t care
I’ve had Verizon since I was a teenager. They convinced me to switched from personal to business and Verizon kept my $500 rewards. Stating they can’t do anything. Now they lowered my Credict twice and had made me once over limit and the second time about 99% usage.
Now this has hurt my Credict score. All the people over the phone do is read scripts but are not helpful at all.
Now this has hurt my Credict score. All the people over the phone do is read scripts but are not helpful at all.
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Slow app, do better
I use faceID to open the app. It hesitates for more than a few seconds. It opens and shows a balance. Then to view the actual account details you have to do the same thing all over again. I do not have any other apps that take this long to get anywhere. Do better.
A completely worthless card
They will take your money and completely go into hiding. I send them a payment, it takes 4 business days for them to process but you still don’t have access to the money for another week. All in all you don’t have access to the amount you paid for two weeks. What’s the reason for the card if for half the billing cycle you can’t access the money you already paid them. It has happened twice with no valid excuse despite the last time they promised me it will not happen again
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Downgraded
Can no longer see my Verizon dollars in the app. Have to open the my Verizon app now.
Absolute trash corporate bull. Force me to use two apps when one is done.
Your data thirsty cash grab is. Of appreciated.
Will be cancelling this card very soon.
Absolute trash corporate bull. Force me to use two apps when one is done.
Your data thirsty cash grab is. Of appreciated.
Will be cancelling this card very soon.
VZN Rewards Gone
The latest app update removed the apps ability show your current Verizon dollar balance when logging in. Now it forces you to go to a separate app to view the balance and clicking on the rewards tab results in an error message. Don’t ask me to email you, just restore the link between that shows my rewards instead of me logging into my Verizon.
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App Unusable
The Verizon Visa Card app is essentially unusable. The app repeatedly fails to retrieve account information at login, making it impossible to access my account.
What’s even more frustrating is that support is no help. Customer service cannot explain the issue or provide a solution, leaving users stuck without access to their own financial information.
Based on other user reports, this doesn’t seem like an isolated problem—people have experienced login failures, dashboards not loading, and being kicked back without being able to sign in.
For a financial app, basic functionality like logging in should be reliable. Right now, it’s not. Until this is fixed, the app is not dependable..
What’s even more frustrating is that support is no help. Customer service cannot explain the issue or provide a solution, leaving users stuck without access to their own financial information.
Based on other user reports, this doesn’t seem like an isolated problem—people have experienced login failures, dashboards not loading, and being kicked back without being able to sign in.
For a financial app, basic functionality like logging in should be reliable. Right now, it’s not. Until this is fixed, the app is not dependable..
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Bare bones features
The timeout period is annoyingly short, forcing many logins to accomplish one task. The amount due is only available from the pay card screen. The payment method of a previously scheduled, but still pending payment is unavailable. There is no contact info for support. Attempts to DM Verizon support on X failed due to forced and failed PIN creation.
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Next Closing Date Info Missing
The app doesn’t show when the next closing date for the statement cycle is, which makes it difficult to pay the balance in full before the statement cutoff date.
Next Closing Date Info Missing
The app doesn’t show when the next closing date for the statement cycle, which makes it difficult to pay the balance in full before the statement cutoff date.
Ridiculousl
Was trying to use card to pay a bill and they told me that i could not use it
Terrible
Once I cancelled I have no access to my visa card or my account. App totally worthless. I’m completely to the mercy of them doing whatever they want and can’t even access my old bills. Terrible company. Glad I switched.
App is very limited and lacks “real rewards”
Title says it all. Verizon Visa card is a joke and not recommended unless you want less features then most credit card apps. App doesn’t function right, only lets you log in 20% of the time. The rewards are hilarious, and how long it takes this company to update your funds in mediocre service at best. 5 days, money taken out of my bank 3 days ago and still , can’t even buy some food or get gas. One of the worst credit cards out there. They should get 0 stars!
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Ok Card
The biggest drawback is it takes sooo long to process a payment and release credit through that app.
horrible
Canceled my card with no warning. App is horrible.
