Synchrony Bank

Synchrony Bank

Banking in sync with you

35K ratings
274 reviews
With Ads
💰 Finance
Free
With Ads

Details

  • Released
  • Updated
  • March 29, 2019
  • June 22, 2026

Features

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About

Access your money quickly and securely with this award-winning online bank's mobile app. Manage accounts, deposit checks, and connect with customer service easily. Open new accounts or manage existing ones on the go.

Open new accounts
Track account activity
Mobile check deposit
Account balance widgets
Live customer service chat
Link external accounts
Renew CD accounts
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What users say

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What's New in Synchrony Bank

2.44.0

June 22, 2026

Our latest update to the Synchrony Bank app gives you: - An improved transfer experience with clearer estimated delivery dates - Updated notifications for more seamless and timely messaging - Enhanced in-app live chat support and additional performance improvements - Security updates that activate sophisticated protection for your accounts and data with us

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User reviews

Easy to navigate

Synchrony makes it very straightforward to transfer money in and out. I just wished it didn’t take so long to reflect in the amount.

Syncrony used to be more competitive

I’ve been banking with Synchrony Bank for many years but lately they’re just not competing with other online banks as far as how much interest they’re gonna pay on their liquid accounts.
I really wish this wasn’t what situation but they’re forcing me to leave.
Very sad

Anyone else having phone number issues??

Seems I’m constantly having to call now because my phone number “isn’t valid” for verification use. It’s listed on my profile. It’s been used to send codes in the past 6 months. It’s a local number. Please fix this!! I’m sure I’m not the only one having issues.

👎 Tech needs improvement

I’ve used Synchrony and I’ve used Marcus for High Yield Savings Accounts. If Marcus is able to do same day transfers for withdrawals then Synchrony should be up on the technology to do the same. It takes MANY days to transfer the money back into my linked account for a withdrawal. Also, when making a deposit into Synchrony, it leaves my linked account super fast, but showing as available in Synchrony is taking just an unreasonable amount of days…and that’s interest I’m losing. Synchrony is way behind on these two aspects. Check your competitors capabilities and catch up!
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Hassle

Hassle to do anything. Rates aren’t good enough to justify this

Developer apps

User experience

🐞

Reported Bugs

4 issues

Widget functionality broken

Bug

Inconsistent login experience

Bug

Delayed fund availability

Bug

Unreliable check deposit feature

Bug

Requested Features

5 requests

Recurring transfer options

Feature

Improved transaction history

Feature

Biometric login support

Feature

Seamless multi-account management

Feature

Customizable account nicknames

Feature

FAQ

What can I do with the Synchrony Bank app?

The Synchrony Bank app allows you to open new accounts, manage existing ones, track your account activity, deposit checks remotely, and view your balances with convenient widgets. You can also connect with customer service, link external bank accounts, and renew CD accounts.

Is the Synchrony Bank app free to use?

Yes, the Synchrony Bank app is free to download and use. While the app itself is free, it facilitates access to banking services offered by Synchrony Bank, which may have associated account fees or interest rates.

What are the key features of the Synchrony Bank app?

Key features include the ability to open new accounts in minutes, track all account activity anytime, deposit checks using your mobile device, view balances with widgets, and chat live with customer service. You can also link external accounts, renew CDs, manage beneficiaries, and view statements.

Is the Synchrony Bank app accessible?

Yes, the app is built with accessibility in mind. It is screen reader-friendly, supports variable font sizes, and uses optimal colors for readability, ensuring users can review critical information regardless of their needs.

How can I get help if I have a question about the app?

You can connect with Synchrony Bank's award-winning customer service team through the app. Live chat is available during business hours for immediate answers and assistance. You can also reach out via email at appsupport@synchronybank.com.