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Synchrony Bank

Synchrony Bank

Banking in sync with you

37K ratings
311 reviews
With Ads
💰 Finance
Free
With Ads

Details

  • Released
  • Updated
  • March 29, 2019
  • September 29, 2026

Features

Developer

Synchrony Financial
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Reviews summary↘︎
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About

Access your money quickly and securely with this award-winning online bank's mobile app. Manage accounts, deposit checks, and connect with customer service easily. Open new accounts or manage existing ones on the go.

✓Open new accounts
✓Track account activity
✓Mobile check deposit
✓Account balance widgets
✓Live customer service chat
✓Link external accounts
✓Renew CD accounts
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What users say about Synchrony Bank

Reviews of Synchrony Bank are mixed: the Finance app is rated 4.8/5 from 37K App Store ratings. What users like most: easy to use, intuitive navigation. Top complaints: frequent app crashes, slow load times. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 🚀Intuitive navigation
  • 💰Competitive interest rates
  • 🔒Secure banking experience
  • 📱Convenient mobile access

Negative things

  • 🐛Frequent app crashes
  • ⏱️Slow load times
  • 🔒Authentication issues
  • 💳Restricted account features
  • 📤Delayed transaction updates
See all reviews

What's New in Synchrony Bank

2.46.0

September 29, 2026

Our latest update to the Synchrony Bank app gives you: • Greater in-app management of your Certificate of Deposit lifecycle instructions • Upgraded security safeguards and accessibility enhancements • Performance improvements and bug fixes throughout

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User reviews

Most RecentHighest RatedLowest Rated

Love Synchrony

Been with Synchrony for many years and they have always been a great bank to do business with. Only one caveat… no branch nearby but I guess that’s what allows them to always offer good rates on CD’s and other accounts!
Stop the MotionStop the Motion

Customer service

Excellent very good service
Ms. RussMs. Russ

slowest app ever created

once you log in, it can take 5, many times more minutes, for it to pull up an account. N EVER used an app this slow.
JAQLfwJAQLfw

Robert

Synchrony has never let me down. Always there when I need it
BobzarbaBobzarba

Phone transfer

2 times I’ve tried to transfer money and I keep getting that my phone number doesn’t work. Twice I’ve had to call to make the transfer and TWICE I was told it was to be fixed. It’s still a problem.
konrad wazkonrad waz
See 306 more reviews

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User experience

🐞

Reported Bugs

4 issues

Widget functionality broken

Bug

Inconsistent login experience

Bug

Delayed fund availability

Bug

Unreliable check deposit feature

Bug
✨

Requested Features

5 requests

Recurring transfer options

Feature

Improved transaction history

Feature

Biometric login support

Feature

Seamless multi-account management

Feature

Customizable account nicknames

Feature

FAQ

What can I do with the Synchrony Bank app?

The Synchrony Bank app allows you to open new accounts, manage existing ones, track your account activity, deposit checks remotely, and view your balances with convenient widgets. You can also connect with customer service, link external bank accounts, and renew CD accounts.

Is the Synchrony Bank app free to use?

Yes, the Synchrony Bank app is free to download and use. While the app itself is free, it facilitates access to banking services offered by Synchrony Bank, which may have associated account fees or interest rates.

What are the key features of the Synchrony Bank app?

Key features include the ability to open new accounts in minutes, track all account activity anytime, deposit checks using your mobile device, view balances with widgets, and chat live with customer service. You can also link external accounts, renew CDs, manage beneficiaries, and view statements.

Is the Synchrony Bank app accessible?

Yes, the app is built with accessibility in mind. It is screen reader-friendly, supports variable font sizes, and uses optimal colors for readability, ensuring users can review critical information regardless of their needs.

How can I get help if I have a question about the app?

You can connect with Synchrony Bank's award-winning customer service team through the app. Live chat is available during business hours for immediate answers and assistance. You can also reach out via email at appsupport@synchronybank.com.