Easy and efficient
I have used Synchrony bank for 3 years for their great savings rate. I am able to easily and quickly transfer money to/from another bank’s checking account. I use that feature a lot. They make it so easy and it’s very efficient. Thanks!
Synchrony stinks!
I have not been able to do a transfer for months without having to call customer service. Their system refuses to accept my cell number to send a code. Doing transfers now takes about 15 minutes to complete. Ridiculous!!!
Disappointed
I opened up a high yield savings account online and put in money for it but 3 days later i was locked out of my account and was told to wait 3 days for my account to reopen and nothing. Then I called like 3 times and they kept telling me to wait 3 days. At this point I didn’t want anything with this bank and I told them to give me my money back and they told me 3 days it would be refunded and I still haven’t received anything. I’m super annoyed since I had high hopes but they just ended up taking my money. Till this day I haven’t received anything and it’s been more than a month. For anyone that wants to open an account, be careful because they will not refund you your money. This is what happened to me and I wouldn’t want this to happen to anyone else
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Hurdles
If you want to prevent a CD from auto renewing, these people will make you jump through hoops and make it absolutely impossible. It is a deterrent, it’s a tactic and it is extremely unpleasant. They claim it as for security reasons, but that is dubious because I’m logged in with two factor authentication into my account and could provide another layer of identity verification online. Nothing special about the rates here, so choose wisely.
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Transfer Fund
Transfer funds from my bank/credit union is very difficult using the Synchrony app.
Banking with other institutions is much easier and if I continue having problems, extend to close my account at Synchrony.
Banking with other institutions is much easier and if I continue having problems, extend to close my account at Synchrony.
