No customer support and misleading tactics
They did a promotion when for 68 gems you would get 15 crates where the minimum prize was 666 diamonds (not sure why they want to use the devil’s number but ok) and i had proof that I got 400 diamonds in at least half the crates, their customer support took 5 days to answer and by then i had already requested a refund for all my purchases in the game since I thought it was a scam. They banned me immediately. So remember, if you try they good way to reach out to them, they will ignore you, if you get a refund from the app store they will call it malicious refund and ban you immediately. Good news is I got all my money back. Whatever you do, don't spend any money in the game, if you already did, try to get a refund asap.
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Best game ever
My favorite game of all time I’ve made a very competitive squad without having to spend much
Scam and no customer support
So the prizes they advertise are misleading, they have an event going for 68 gems where you get 15 crates of random items, the minimum prize should be 666 gems as stated in the picture, but 8-9 of the crates contained 400 gems, also the bio event where tou can get vegeta ssj4 is bugged and wont give you the fragments for it, afterwards they changed the prize. I tried getting in touch with customer service and no response at all. I will pursue a full refund of all my purchases since obviously they are in it to scam you. I dont care if they ban me.
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Championship system
Fix the brackets please🤣 it really isn’t fair to people that get high bp and knocked out in the first round and there are people with over 400,000 bp less advancing on. The highest should face the lowest so on so forth.
Not getting items paid for
Extremely disappointed purchasing item packs and not receiving them no help from the service department they just don’t care about customers don’t recommend playing this game rip off!!!!!!
Response from developer
Hello, if the player does not receive the purchased item, we will send it to him after checking. If you also have any questions, please contact customer service and send us a screenshot of the detailed order to review again. Sorry for bringing you a bad experience.
