No customer support and misleading tactics
Best game ever
Scam and no customer support
Championship system
Not getting items paid for
Response from developer
Hello, if the player does not receive the purchased item, we will send it to him after checking. If you also have any questions, please contact customer service and send us a screenshot of the detailed order to review again. Sorry for bringing you a bad experience.
Good game, but
Response from developer
Hello, if you cannot log in, please contact customer service and tell us more details. We will try our best to solve the problem asap. Sorry for the inconvenience.
Wow
Response from developer
Hello, the game cannot be overcharged,so there must be a misunderstanding. You can create a guest account to contact customer service. We will try our best to deal with the issue asap.
Universal clash
Obviously it would be nice as f2p that we could get more ways to lvl up to be able to do better in the events
And also more ways to get materials for artifacts in the dojo
Response from developer
Hello, if you have any suggestions or problems, please contact customer service and tell us more details. We will try our best to optimize the game to bring players a better gaming experience.
Love the game buuut…
Response from developer
Hello, once we receive the message, we will reply to player asap. If the problem remains unresolved, please contact customer service through the in-game channel or our Facebook group.
So mad
Response from developer
Hello, if you also meet any loading or else, contact customer service and tell us more details. Once receive your message, we will try our best to solve it. Sorry for the inconvenience.
Leveling is a problem
Response from developer
Hello, we have submitted your feedback to devs and suggested them evaluate whether optimize current setting to bring players gaming experience. If you also have any suggestions or problems, please contact customer service. Sorry for bringing you a bad gaming experience.
Level lock and pay to win
This is particularly problematic because free to play players would probably enjoy binging the story mode because most of the extra events are straight up easier to clear (which gives more benefits)if you’ve spent real money to get better equipment. If you’re f2p you just get power gapped by these events, where as someone 15 levels lower than you will clear the events with ease.
There are more events that are pay $ to enjoy than there are free to play events.
The game has a goal of making sure people play “healthy” amounts but some people may just want to play a lot one day of the week. You can play a lot more of this game though if you spend money since you get to progress further on most events.
It feels like to naturally progress the story we need to receive either more idle experience or player experience in more abundance
Response from developer
Hello, we will submit your feedback to devs and suggest them evaluate whether optimize current setting to bring players gaming experience. If you also have any suggestions or problems, please contact customer service. Sorry for bringing you a bad gaming experience.
Low signal users
Response from developer
Hello, please contact customer service and tell us more details. We will try our best to solve the problem asap. Sorry for the bad experience.
Pay to win and expensive
Response from developer
Hello,if you have any suggestions, please contact our customer service. In order to bring players a better gaming experience, we will continue to optimize the game.
Pretty decent game
Response from developer
Hello,if you have any suggestions, please contact our customer service. In order to bring players a better gaming experience, we will continue to optimize the game.
Review
universe
Response from developer
Hello, we will add more new characters and new contents step by step. If you have any suggestions, please feel free to contact customer service. Have fun!
