A complete failure product
Trash
Won’t let me log back in after auto logout
User friendly / Easy
Would recommend !!
Doesn’t even work
Unreliable
Come term 2, I can’t even log into the app.
Don’t rely on this app.
Cant log in
Terrible app
Timetable doesn’t work
bad app
Response from developer
Hi cruise68, We sincerely apologise for the inconvenience. Can you please contact us by email universe@unsw.edu.au or within the Uni-Verse App Feedback section. This is something that we can quickly resolve with a few troubleshooting steps. Looking forward to hearing back from you. Kind Regards, The Uni-Verse mobile team
Timetable “unexpected error”
Response from developer
Thank you for providing your feedback and we apologise regarding the issues you are experiencing with the timetable tile. Can you please contact us by email at universe@unsw.edu.au. We can surely assist you with a few troubleshooting steps in solving the issues you are experiencing with the timetable view. Looking forward to hearing back from you. Kind Regards, The Uni-Verse mobile team
Requires you to login if you swipe up or down on your iPhone
Response from developer
Hi annabeljadedarmali, Thank you for providing your feedback and we sincerely apologise for the inconvenience caused. The issues that you have described is not an expected behaviour within the app. Can you please email us at universe@unsw.edu.au to assist us in investigating on the potential issues and further troubleshoot. Thank you in advance for your assistance and we are looking forward to hearing back from you. Regards, The Uni-Verse Mobile App Team
Errors
The best app for students
Worst app I have seen
Response from developer
Hi AmmarShihab, Thank you for submitting your feedback. Can you please let us know what are the issues that you have been experiencing within Uni-Verse? We can be contacted via universe@unsw.edu.au and if you are on campus in UNSW Sydney we’d be happy to meet to walk through any issues you are still having.
Student Profile & Open Day
Response from developer
Thank you ammospecialist for taking the time to provide your positive feedback. Please feel free to contact the Uni-Verse team in the future by email universe@unsw.edu.au if you have suggestions on how we can continue to meet the needs of students within Uni-Verse.
Consistently Improving !
Response from developer
Thank you Rohitahuja0123 for taking the time to provide your positive feedback. Please feel free to contact the Uni-Verse team in the future by email universe@unsw.edu.au if you have suggestions on how we can continue to meet the needs of students within Uni-Verse.
Looking good!
Nice updated look and the maps functionality Is a huge +++.
Looking forward to see more features incorporated in the future.
Response from developer
Hi Kagurila, Thank you for taking the time to provide your positive feedback. Please feel free to contact the Uni-Verse team in the future by email universe@unsw.edu.au if you have suggestions on how we can continue to meet the needs of students within Uni-Verse.
