UOB TMRW Indonesia User Reviews

UOB TMRW Indonesia
UOB TMRW Indonesia
United Overseas Bank Limited Co.

Customer Experience

Positive experience18.2% of reviews
Neutral9.1% of reviews
Negative experience72.7% of reviews

~ Based on 22 written reviews from the US App Store.

Is UOB TMRW Indonesia Safe?

UOB TMRW Indonesia appears mostly safe based on user ratings. AppsHunter Safety Score for UOB TMRW Indonesia is 84/100.

This assessment is based on 169 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.2% of ratings point to a safe experience
3.0% of ratings suggest some concerns
14.8% of ratings point to a risky experience

~ Based on 169 App Store ratings for UOB TMRW Indonesia.

Is UOB TMRW Indonesia Legit?

UOB TMRW Indonesia appears to be a legitimate app. AppsHunter Legitimacy Score for UOB TMRW Indonesia is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Tranfer Other Bank

It’s easy n fast.

Response from developer

Thank you Edub35672 for your appreciation for TMRW! We're glad you enjoyed your experience with TMRW. We will always try to provide the best service for you. If you have suggestions for TMRW services, chat with us on the application. Stay tuned for updates from TMRW!

Reward+ menu is unusable

Crashes every time when i tried to access the rewards menu

Response from developer

Hi Sugitoajaib, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to UOBcare@uob.co.id along with the contact details so that we can check. Thank you

Pelayanan yang kurang maksimal

Kartu kredit belum diaktivasi sudah diblokir, ditanya kenapa terblokir via cs telepon tidak ada jawaban jelas. Proses buka blokir 12 hari kerja (lama banget padahal kartu mau dipakai) minta ganti terbitkan kartu baru tidak dikasih, minta percepatam pembukaan blokir masih harus menunggu. Apaan banget gak jelas
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Compliments

This app is easy to use, provides comprehensive information, and meets banking needs (mudah, lengkap informasinya, memenuhi kebutuhan perbankan) I’m happy with this app 👍

Response from developer

Terima kasih ya Wim atas apresiasimu untuk TMRW! Kami senang kamu menikmati pengalaman kamu dengan TMRW. Kami akan selalu berupaya memberikan layanan terbaik untukmu. Jika kamu ada saran/masukan untuk layanan TMRW, chat kami di Aplikasi ya. Nantikan terus update dari TMRW ya!

Almost useless App

Setiap kali login, selalu request kode OTP yg dikirim melalui SMS. Apabila sedang berada di luar Indonssia, ini sangat tidak menyusahkan karena international roaming harus aktif dan bisa sangat mahal. App tidak bisa digunakan untuk aktifasi kartu. UOB Indonesia sangat terbelakang dalam segi service, sangat jauh dengan UOB Singapore
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Cukup Buruk

Aplikasi sering error, chat live yang tujuannya membantu sangat membingungkan.

Tolong di perbaiki sistemnya, termasuk didalamnya service pada contact center.

Ok

Ok

Response from developer

Terima kasih ya Palpero255 atas apresiasimu untuk TMRW! Kami senang kamu menikmati pengalaman kamu dengan TMRW. Kami akan selalu berupaya memberikan layanan terbaik untukmu. Jika kamu ada saran/masukan untuk layanan TMRW, chat kami di Aplikasi ya. Nantikan terus update dari TMRW ya!

Han

Since update to ios 18.1 uob tmrw always ask for sms otp and email otp and new secure pin whenever i log in. Pls update the bug

Response from developer

Hi WW003, sorry for the inconvenience. We will convey your feedback to the relevant team. We will always try to improve TMRW's services and features to meet your needs!

Good features but unreliable

Signed up because my friend in SG raved about TMRW. Maybe its the Indo version- its so unreliable. Logging in often takes ages or doesn’t even go through at all. Onboarding was painful and neither branch nor call center rep could resolve it for me. The app itself is actually pretty good, I really like that the app prompts automatic screenshot and gallery save for receipts.
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App tidak bisa login lewat ponsel, dan reset password tidak jalan

Ini App tdk berguna sekali, error terus..

Login lewat OTP setelah masukkan OTP dapet pesan “Error - the data couldn’t be read because it isn’t in the right format”.

Saya mau reset password, sudah di halaman terakhir pas untuk ganti password dan tombol “lanjut” kalau di pencet tidak terjadi apa2.

Developer kalian kalo kerja yang benar dong…
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Response from developer

Hai DanielSia7, maaf atas ketidaknyamannya. Feedback kamu akan kami sampaikan kepada tim terkait. Kami akan selalu berusaha meningkatkan layanan dan fitur TMRW untuk memenuhi kebutuhan mu.

The worse banking system ever

Basically the app can only do very basic banking system could ever do, mostly you can only view your account not much in doing other transactions. This Bank are not very advanced in their banking technology.

Response from developer

Hi Apricute, sorry for the inconvenience. We will convey your feedback to the relevant team. We will always try to improve TMRW's services and features to meet your needs. Wait for updates from TMRW!

Belum siap launching

Error yang sering terjadi adalah gagal login dengan notifikasi error. Menurut saya aplikasi UOB ini masih belum siap launching. Response time antar window antar module masih lama. Dan sering error yang membuat kita harus uninstall dulu baru install lagi sesuai tanggapan call center saat dihubungi kenapa aplikasi baru dipake sudah sering error.
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App always error

The app is veru buggy, always get error when trying to log in without clear explanation why the error is happening. When trying to use forgot password also error. I have no way entering the app to pay for my credit card. No customer service chat function on the login page so no way to contact cs, need to login first before can contact cs. Sending error log has no effect at all.
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Response from developer

Hi Oddesuy, we are sorry that you're having issues with the app. Can you write to us at UOBcare@uob.co.id with the subject "AppStore review: Oddesuy" Kindly include a description of the issue you are facing, screenshot of the problem and your username. We will investigate immediately & solve the issue. Thank you

aplikasi gk guna

sekian lama pkk citibank gk masalah .. ini pakai uob habis pulsa telp uob call center ttp aja gak bisa daftar ! parah banget ni CC !

Bug

Can’t process the registration and keep popping error

Response from developer

Hi Apricute, sorry for the inconvenience. We will convey your feedback to the relevant team. We will always try to improve TMRW's services and features to meet your needs. Wait for updates from TMRW!

Please Revert to Previous Version

Setelah update malah tdk bisa login. Sebelumnya selalu lancar, walaupun appnya saya pakai di luar Indonesia. Mohon diperbaiki. Terima kasih.

Response from developer

Hai Mikasand, Maaf atas ketidaknyamannya. Feedback kamu akan kami sampaikan kepada tim terkait. Kami akan selalu berusaha meningkatkan layanan dan fitur TMRW untuk memenuhi kebutuhan mu. Nantikan update dari TMRW ya!

Buggy

App has been buggy since mid-October 2023, cannot transfer or use the app without error messages constantly popping up. Please fix it asap

Response from developer

Hi Josiah, Sorry for the inconvenience. We will convey your feedback to the relevant team. We will always try to improve TMRW's services and features to meet your needs. Wait for updates from TMRW!

review

aplikasi sangat mudah digunakan, dan mudah di mengerti. tampilan sangat eyecathing. running lancar tidak lemot. mantap pool pokoknya!!

Response from developer

Terima kasih ya maulida12 atas apresiasimu untuk TMRW! Kami senang kamu menikmati pengalaman kamu dengan TMRW. Kami akan selalu berupaya memberikan layanan terbaik untukmu. Jika kamu ada saran/masukan untuk layanan TMRW, chat kami di Aplikasi ya. Nantikan terus update dari TMRW ya!

Keep crashing IOS 15.6

Please fixed

App crashed

This app crashes everytime it’s tapped to run. Please quickly fix this.

Response from developer

Hi todaysupp, sorry for the inconvenience, please try to update your app to the most updated version and check whether the issue persist. If you see similar issue, kindly let us know your device type and os version for further checking. Thanks!