Slow in processing
Not recommended for active trading in volatile markets. I initiated a withdrawal from my Gold+ portfolio, but the processing delay of over a week left me exposed to significant price swings. With no ability to time the execution or expedite the transaction, I had zero control over when my funds were liquidated—resulting in unintended losses during a period of market volatility.
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Can’t change my address
All my banking apps can have address changes but this one can’t!! When I wrote to them, they told me to fill up a form. After I sent them the form, they ask for proof of address. Finally when I sent them my proof, they didn’t change and didn’t reply. If can’t even handle small issues, how am i supposed to trust you with my investments??
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Terrible and Antiquated app
Where to start? From interface that's not optimised for the latest modern devices, to a total lack of biometrics or password management support, this shows a total lack of modernisation. Wonder if such backward thinking is a reflection of their product offerings.
6-7 days to withdraw cash+xtra
The system is not ready and up to now I still pending to withdraw my money out of the investment due to paynow daily limit
Cannot login with error code 10116. Please solve immediately!
I cannot login and uobsupport email is not responding my to issue. What’s wrong with it???
