UPGo User Reviews

Customer Experience

Positive experience25.0% of reviews
Neutral5.0% of reviews
Negative experience70.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is UPGo Safe?

UPGo has mixed safety signals based on user ratings. AppsHunter Safety Score for UPGo is 67/100.

This assessment is based on 59 user ratings, with an App Store average of 3.3/5.

Safety Analysis

59.6% of ratings point to a safe experience
3.8% of ratings suggest some concerns
36.5% of ratings point to a risky experience

~ Based on 52 App Store ratings for UPGo.

Is UPGo Legit?

UPGo appears legitimate, with a few gaps. AppsHunter Legitimacy Score for UPGo is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Almost Worthless App

This app on a good day may save you a minute or so getting through the gate. But when they constantly assign parking spots that are taken, you might as well type your info at the gate and take tire first spot you see. What’s the point?

Attention /Chicago

This app is good but for some reason when I do live pickup in up4 ones I scan spot code won’t let me cancel it or remove it from my app will stay there for ever even if someone else do that load can you update that allow us cancel live pickup ?
Thanks you

Screen brightness

CAN YOU TURN OFF THE AUTOMATIC SCREEN BRIGHTNESS, I can do that myself

Updating SCAC codes

Several of my drivers have 2 or more Scac codes and there is no way to delete the old ones

Garbage!

Your app is pure water trash! Dear developers go download BNSF railpass. Go ahead and take a look on how user friendly and easy it is to use that app. Now go duplicate it and delete this garbage. I’m not sure what’s worse your garbage app or your garbage rail yards.

Required?

Is the app required to ingate containers at the Los Angeles ramps?

App Worked Before, Now Got worse

Updated to the newest version. This latest version doesn’t allow you to input which truck you’re using. Then when all other fields are completed and I hit submit, it comes back with an error stating I need to input the tractor license! Hey guys, you gotta do better than this. It’s freakin 2021, how hard is it to test the app before releasing it. The app worked fine before this update, and now you made it worse.
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Checking UP

This app is worthless if you want to check location or find out if it was grounded. It ask all the information you can get when you are in there. Without chassis number or seal number it will not accept your input. So I don’t know if it’s still on the train. It is only good if box is mounted on chassis and parked, otherwise it is worthless. I got better info when I call. Why you don’t see how competitors do it. Check BNSF, NS.
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Good idea just needs to be refined

So I’m always dropping and picking up loads from the Portland Brooklyn yard. I was hoping that maybe you could make some changes.
-when I close the app to check my email the app always goes back to the completed missions page. This makes it super hard to enter info.
- finding an empty is currently not that helpful because half of the empties that are in the yard don’t appear on the app. Not sure why it’s like this. It showed a container in one spot for a couple weeks and it’s not actually there.
- the previous issue could be resolved by a error button of some sort.
-never lets me check the buck slip from the completed missions section.
-also another thing I would change is the ability to report if the twist locks on the chassis don’t want to open. Besides the chassis defect option because it’s not defective just the container isn’t compatible with those twist locks.
Hope this helps !
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No Marion, AR

Waiting for Marion, AR terminal to be added

Wilmer,Tx

App doesn’t work !! Worked the first few days after I downloaded the app and then it stopped working ... I’ve tried using it and it won’t let me check in an empty box even when the box has been billed. I deleted and downloaded the app 2 times to see if it would work...but still not working, app is useless.
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It’s just ok

Wld be great if I didn’t need to
Check finger print too ?
UP can see who I am based on my phone
Info that’s given - i shld only need to type
The PASS CODE at the kiosk to get in and out ..
Let my Phone do all the rest !

Chicago

This app works just fine in all global 1-4
Helped me save time on waiting if I need and if drop it somewhere I can update it
Would be a lot better if show location with map 🗺to see faster hope they work on that

Useless

App never works

App not working

For the past few weeks app has not been working properly ie not letting me ingate trailers and there’s no update available either...

UP Mesquite not found

It’s unfortunate I couldn’t find up mesquite in the app. 1 star would have been ok.

No midwest locations

Why are there no midwest locations? We have global 1,2,3,and 4 and we cannot use this app which seems pretty great

Cool!

I checked out the app a while ago and not a lot of locations but more have been added. Love the parking update feature and not complicated. Excited to see what enhancements will be made.

Crystian

Waiting for app to update new locations in Los Angeles. I’ve read s couple of reviews and I really hope the developers can add estimated time of grounding, location of container and the ability to change location for where I dropped container. Please we need these options on this app.

Pretty Limited

I can only bring up one location and not one that I’m near pretty good concept poor execution