Only using Session Capture
Essential app for my work
None of my client names are showing up
What every therapist needs
So easy to use
3 months, daily use, no issues.
Frustrated
Response from developer
Hi There, We sincerely apologize for the inconvenience of you not being able to log into the iOS app. At the time, we added some extra encryption to make the app even more secure and for a small number of customers who didn't have Face or Touch ID set up this unfortunately caused some problems with the log in. Please don't hesitate to reach out to us anytime at support@upheal.io should you still need assistance with this. We're happy to help.
Great app, simple and intuitive
Doesn’t work - can’t sign in
Response from developer
Hi ElorRoa, We sincerely apologize for the inconvenience of you not being able to log into the iOS app. At the time, we added some extra encryption to make the app even more secure and for a small number of customers who didn't have Face or Touch ID set up this unfortunately caused some problems with the log in. Should you still run into issues even with Face or Touch ID setup or if you can't or rather not set it up this way, please don't hesitate to reach out to us anytime at support@upheal.io. We're happy to assist.
