Waiting game
Interview/onboarding- no issues. I’ve applied for jobs that are close by because w/ gas prices I’m not driving 30+ minutes one way. I’m a licensed teacher, I teach pt in the school district, would love to teach part time here. I’ve never been selected. I feel like it should be more like the districts, where jobs come up, & if you want it you choose it. Upkids system- they have a teacher waiting even up to morning of if they have been selected. It actually works great for the daycares, but not so great for the one waiting as often times it messes up the teacher waiting for a position. I still look and I still apply, but I don’t apply as often.
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Convenient Substituting!
I have worked in childcare for the past 7 years and wanted to not be tied down to one specific place as I just moved to a new place. Onboarding was very simple and the interview went smoothly! I have worked for Upkid for 1 month and it is incredibly convenient. Payment is upfront. It’s easy to clock in and out. Obtaining the daycare address and directions is incredibly simple. There’s a rating system both for you and the daycares. And contacting the daycare is very simple.
One time I clocked out incorrectly and reached out to Upkid for support to which they got back to me AFTER HOURS and it was fixed the day of. :)
It is also an amazing way to get hired if that is your desire. Many organizations hire Upkid substitutes, as I have been offered 3-4 jobs through my time and met many other former Upkid substitutes -> employees.
The main issues I ever have are often with a daycare themselves, and Upkid as the conduit barely ever presents a problem.
One time I clocked out incorrectly and reached out to Upkid for support to which they got back to me AFTER HOURS and it was fixed the day of. :)
It is also an amazing way to get hired if that is your desire. Many organizations hire Upkid substitutes, as I have been offered 3-4 jobs through my time and met many other former Upkid substitutes -> employees.
The main issues I ever have are often with a daycare themselves, and Upkid as the conduit barely ever presents a problem.
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No jobs hiring me
I am overly qualified with a psych degree, years of teaching, and I apply to multiple places who just reject me. This is a bad app!
Careless
Suspended my account over a misunderstanding and didn’t even care to talk politely about the situation. Emergencies happen but they don’t care!
Good flexibility
I love this app! The Upkid support is so nice and the centers I worked at have been nothing but pleasant. I enjoy working at different locations and choosing my own schedule. The only downsides are when you book a shift, you may not be there the whole shift and the center can send you home if you’re not needed. The other thing is it’s hard to get hired for shifts so it’s kind of a competition or waiting game unless you choose the instant hire shifts
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Horrible
I selected a shift the night before overnight I got accepted to work a job and didn’t know then next morning I woke up late and removed from the app claiming it was a no call no show
Red flag
Please ignore my previous good review, I tired giving them the benefit of the doubt Horrible, do not use
I Love Upkid !
I’ve had a great experience using Upkid. The app is easy to use, shifts are straightforward to pick up, and the support team is responsive and professional. Whenever I’ve needed assistance, they’ve handled situations with care and fairness, which I really appreciate. Overall, it’s a solid platform for educators and childcare professionals. Highly recommend!
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Termination Error
The app has many errors, my contract was terminated due to one of the many errors. I needed work so I managed to work through the errors. I reported numerous errors from clocking in, break time and incorrect pay. As well as the app delays when applying to jobs. Great concept However, I hope the company correct the errors before letting great people like myself go due to an error.
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Terrible service
Had me re-upload my cpr and health and safety at least 3 times and never verified it so I had to redo it all again and still didn’t get and jobs and now I’m being told I have to redo everything again
THIS APP SUCKS!
This app sucks. It. Never. Works. And you have to go through the app to book subs they won’t let you do it online. It takes over ten minutes to load, when it does finally load the school list it won’t let me scroll all the way down. After about 20 minutes of waiting, if I’m lucky I can finally select a school. Except your have to wait again for it to load before you post a shift. And don’t even get me started on invoicing. I have to invoice one person and then the entire app exits out to the Home Screen and you have to start over for each invoice through the whole waiting process again. The ONLY positive is the costumer service is top notch and they fix a lot of our issues over the phone. But still, the app is trash!
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Totally Discriminatory and Unfair Onboarding!
I was completing the onboarding process and scheduled my interview call. I could have sworn I checked the time I wanted it scheduled for 1:00, however the person conducting the interview called me at 12:00 when I wasn’t available. I went back in and verified that my time was for 1:00 and it definitely was! They claimed it was for 12:00. I answered their call back around 12:30 and I gave them the numerous amounts of experience I had and the experience I had with a homeschooling group as well. I was more than qualified however, they disqualified me which breaks my heart,honestly. This woman didn’t sound friendly and sounded like she didn’t even have experience conducting an interview. I truly believe this company is discriminating and if you don’t pick up their call even if it’s not your scheduled time, they will disqualify you. Oh and also if you don’t have years of experience, they won’t even consider you. Horrible company. I definitely don’t recommend.
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Daycares always decline
As a shift seeker who has completed all training ,got first aid n cpr training through them, and finished any other upkid quizzes… it has been extremely difficult to get booked for a shift. It’s been months of me trying to get booked. Even with new daycares being added. I’m not sure how everyone experience is so joyful
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Race plays a role
I if you’re not white then it will be harder for you to get pick for a job. They only want white candidates so if you’re not white I recommend you to find something else
Failure of an app
Went to apply and can’t even get a scheduled phone call, says they are completely booked out for the entire month in the first week of the month. Embarrassing
Bad company
I got hired and I was pick daycare and elementary and everytime I pick one they cancel it or they don’t need help but yall put the same thing but up there like what the problem and yall need to be took down
Never work here
This job is ridiculous, for one they have you do all these things to start an actual assignment. For them to not even pay you the same day. Secondly, agents are rude and barely respond to you. But , can respond back to the daycares they have on file asap. Which is beyond crazy to me. No professionalism.
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Don’t waste your time
I’ve gotten kicked off because I did not know my child care license could include teaching kindergarden. I told the manager I didn’t feel comfortable and didn’t think my license cover this and she started scolding me in front of the kids. I was so embarrassed. Hated this experience
Seriously
I am a former physicians assistant, and I volunteer at my child’s school and am very well loved however, I’m not approved by the bumbling unprofessional interview taker wow this app is literally a joke
WASTE of time
Literally EVERY shift I pick up with all the proper documents and credentials never gets selected. How do you know how good a sub is if you never give them a chance🤦🏽♀️ why interview people and bring them on if they never get a chance to show how great they are with kids
