Upthread

Upthread turns your support email into a fast, shared helpdesk. No SMTP, no app passwords, no per-agent pricing. Customers email your normal support address; their mail flows into a clean shared inbox your whole team works from. Replies go straight back to the customer, looking like they came from your own support address. WHY TEAMS USE UPTHREAD • Shared inbox: your team works tickets together, so nothing falls through. • Real-time push: get notified the instant a new ticket or reply arrives. • Reply from anywhere: handle support from your phone, on the go. • Your own address: customers never see a third-party email. • Simple, flat pricing: no per-seat fees. This app connects to your existing Upthread workspace. You will need an Upthread account to sign in.