OK, so I downloaded the app a couple days ago and I really loved using it. But when I was trying to comment on a board, I could no longer type so I deleted the app to restart things since I will type one letter and the keyboard would disappear. I re-downloaded the app and there’s no way to sign back in to create a new account I need to go through the steps to re-register and then my Clock reset which I’m not too thrilled about. If there is a way to sign into resume where I left off, please let me know if not, this app is a huge disappointment when a technical error arises.
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Response from developer
We're sorry you ran into this. You should not need to start over after reinstalling the app—returning users can sign back into their existing account and restore their progress.
It sounds like the sign-in option may have been missed during onboarding, and we'd be happy to help get you back into your account. Please contact our support team through the app/site and we'll help you restore access.
We also appreciate you flagging the keyboard issue and are looking into that separately.