USA Swimming Reviews: Is It Legit?

Name: USA Swimming
Rating: 3.74074 (27 reviews)

USA Swimming

⚽ Sports

Customer Experience

Positive experience14.5% of reviews

Neutral0.0% of reviews

Negative experience85.5% of reviews

~ Based on 83 written reviews from the US App Store.

What users say about USA Swimming

Reviews of USA Swimming are mostly negative: the Sports app is rated 3.7/5 from 27 App Store ratings. What users like most: handles registrations and certifications, useful for member card access at meets. Top complaints: frequent login failures and authentication errors, app crashes and becomes inaccessible. Summarized from real user reviews.

Positive things

✅Handles registrations and certifications
✅Useful for member card access at meets
✅Consolidates multiple functions in one app

Negative things

🐛Frequent login failures and authentication errors
🐛App crashes and becomes inaccessible
🐛Dashboard returns 404 errors
⚠️Significantly fewer features than predecessor (Deck Pass)
⚠️Poor user interface design and navigation
⚠️Slow performance and buggy functionality
⚠️Missing critical time search capability
⚠️Cannot view swimmer times or goals
⚠️Lacks patches and achievement tracking
⚠️Cannot link multiple parents to one child account
⚠️Non-intuitive registration process
⚠️Inconsistent functionality across web and app
⚠️Language localization issues
⚠️No landscape mode support for tablets
⚠️Poor customer support and no contact information
⚠️Incomplete feature implementation since launch

Is USA Swimming Safe?

Not enough ratings yet to assess USA Swimming.

Is USA Swimming Legit?

USA Swimming appears legitimate, with a few gaps. AppsHunter Legitimacy Score for USA Swimming is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Every update presents a new challenge

I have been using the app for years. Every update seems to break something useful and eventually it might get fixed. I am an official so I use
It regularly for my ID. Current version won’t even login. Clicking on the button does nothing even after a reinstall.

Needs to be more consistent on releases.

NNCGlass814

20 days ago

Gov-minded decision makers?

They have a knack for continuing to help us with updates that break more than fixes… keep trying guys

CCoSaRi

a month ago

Login never works

As a current club swim coach I am unable to open my USA swimming account for 3 months now because I keep updating my password and says it’s incorrect afterwards

MMontyYet

a month ago

Another 1 star Review

I was going to write a 1 star review but it appears that I’m last in line. There are plenty of bad reviews for this app. It never seems to be working when I need it most, to show my coach credentials at a meet. Not working yet again!

Iirondude1950

a month ago

AMAZING APP!!

This is the best app I have ever used!! I am a swimmer and I love it so much!! 😽

USUnicorn sparkles🥝

2 months ago

Great Flow

I love the easy navigation for a smooth and streamlined experience! I've particularly enjoyed searching for and saving my favorite athletes and tracking times ~ as a swimming fan, that adds another level of excitement to the sport!

JjewelsDiver

3 months ago

Improved!

This new version of this app is much better and greatly improved!

BB.Springtide

3 months ago

Great at what it does

I’m a swim mom. This app elegantly allows you to search swimmer times and favorite any number of swimmers, which makes comparing swimmers much easier than many other apps. Knowing that these times come directly from the SWIMS database also gives me some peace of mind about the “officalness” of the information. I can’t speak to the “missing” features some other reviewers have mentioned. Hopefully the app will expand to fit their needs too. But for me? A swim mom? 🤌🏼🤌🏼

MMaggieJean16

3 months ago

Near impossible to login

You always get logged out and it’s a hit or miss if the password set decides to work

Ccumotron

4 months ago

Worse in every way

Not sure who is running the show at USA Swimming, but they sure are disconnected from what people want and need in an app like this. The old app was terrible and they somehow managed to make it worse?

Missing features, can’t see official history, no OTS access, can’t search for times, etc and etc., someone straight up stole money to make this mess happen. If this is “responsible budget use”, I want my dues back. Love to see who in USA Swimming that has a first-year comp-sci student that developed this.

SScoz325

4 months ago

Response from developer

Thank you for taking the time to share your feedback. We're sorry the new app hasn't met your expectations. This release is the foundation for a significantly expanded USA Swimming mobile experience, and we recognize that some features available through other USA Swimming platforms are not yet part of the app. We're actively gathering feedback from members and using it to prioritize future updates. We appreciate you calling out the features that are most important to you, including official history, OTS access, and expanded time search capabilities. Feedback like yours helps guide our roadmap as we continue to improve the app. Thank you for being a member of USA Swimming and for taking the time to let us know where we can do better.

Please fix these bugs

App will not keep you signed in. Then you have to keep resetting password. App also does not apply filters in the ranking section.

BBBeer Barron

4 months ago

Response from developer

Hi Beer Barron, Thank you for your feedback. I'm sorry you're experiencing these issues with the app. The app is designed to keep users signed in between sessions and to apply ranking filters when selected. While we have not received widespread reports of these issues, we'd like to investigate your experience further and determine what may be causing the problem. Please email me directly at mgold@usaswimming.org with details about your device and account, and I'll be happy to work with you personally to troubleshoot the issue with our development team. We appreciate your feedback and are committed to continually improving the USA Swimming app experience. Thank you, Mitch Gold Product Manager, USA Swimming

New app is great!

Easy to see all times, time standards, and meets in one spot.

FFbshsoevthxisnrvtj

4 months ago

Response from developer

Thank you for your review and for supporting the USA Swimming app!

Awesome update!

Love the new features and the look and feel. Great job USA Swimming!

TTeamUSASwimming

4 months ago

Response from developer

Thank you for your review! We're glad you're enjoying the new features. We appreciate your support and look forward to continuing to enhance the app experience.

New release is great

Vastly improved. The ability to favorite swimmers on my team is great. Easy biometric login for my coach card is much better.

SSkyrunnerz

4 months ago

Response from developer

Hi Skyrunnerz - Thank you for your review. We're glad to hear you're enjoying the favorites, and the other enhancements.

New App

Much better and modern

Ddeet69

4 months ago

Response from developer

Thank you! Our goal was to create a better and modern user experience, so thank you for your feedback.

New app

Looks great and works great

BbpTXhomeCO

4 months ago

Response from developer

Thank you!

New Version is Great

The new version of this app is vastly better than the previous version. I love all of the new features and the ability to quickly find times for any swimmer. Also, the leaderboard data is a great addition.

CDCoach Dan From Denver

5 months ago

Fantastic upgrade! I love the new app!

Thank you, USA, swimming for updating this app and all the amazing enhancements. I love the new meet search feature and tagging all my favorite swimmers.

JGJenn Gold

5 months ago