Userbrain Recorder User Reviews

Top reviews

Unable to scroll

When I go to read the instructions for the test I am unable to scroll to finish reading. Also the app has issues with the continue button. I think I will stick to using the web version.

Hello

I don’t have a code, need one

BE AWARE

Lately, when we book tests, they force us to submit our real information. Then these companies contact us at will. It’s annoying and it blotches the experience with the reality that we’re exposing private details about us and our families.

App

The app took me to the test which I liked but it cut off before I could submit the test. Please fix

App is non functional

App non functional. Appears others have had same issue but once you get passed the “record microphone and screen”, you get an internal error.

App doesn’t work

I have been having troubles with the app for a week now. It is stuck on “new test available” but once I click it and try to screen record it keeps going back out. It is not allowing me at all to do tests on the app. Luckily the desktop works great, but the mobile app definitely needs a major fix with this issue.
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Probably don’t get

I like used rain and have completed several desktop tests, but the app is iffy. It won’t let me through the screen recording and mic access page, and the one time it did, i completed my test and it would t even upload so it got scrapped and i didn’t get paid. Kind of frustrating because it was a 45 minute test :/
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Can’t screen record

Screen recording feature was working perfectly fine now it’s not allowing me to screen record anymore making me lose money. There’s nothing wrong with my phone I have an iPhone and the screen record feature works perfectly fine alone. Please fix this app

Response from developer

Hi there, we are really sorry for this bug which we have already fixed in our newest version 2.1.9. Please download the update and everything should be back to normal. Sorry again and thanks for you patience!

Waste of time!

This app is a waste of time, it simply does not work, I qualified for here tests and I was not able to complete now of them because it just don’t work. WASTE OF TIME and it’s crazy they are not doing anything about it!!!!

Response from developer

Hi there, we are really sorry for this bug which we have already fixed in our newest version 2.1.9. Please download the update and everything should be back to normal. Sorry again and thanks for you patience!

App doesn’t work

Desktop version works great but the app doesn’t allow me past giving access to the mic and recorder. Unable to complete any mobile tests.

Response from developer

Hi there, we are really sorry for this bug which we have already fixed in our newest version 2.1.9. Please download the update and everything should be back to normal. Sorry again and thanks for you patience!

Does not work properly

I get emailed daily about tests being available. I click start recording and it stops a second later. Nothing ever comes up. I have deleted and reinstalled and nothing seems to work. Hopefully they will get this resolved. If not, it’s pretty useless.

Response from developer

Hi there, we are really sorry for this bug which we have already fixed in our newest version 2.1.9. Please download the update and everything should be back to normal. Sorry again and thanks for you patience!

App works. Not many tests

I’ve had minimal app issues. I had a test that took about 20 minutes to upload, although it finally did. Userbrain in itself doesn’t have many opportunities. I have taken about 7 screeners and completed 2 tests in 6 months.

Playback issue

Probably is a good app if it works for you but I cant hear myself in the playback.

They won’t pay you!!!!!!

Scammer! Be aware they blocked me after asking for my money.
They told me to update my billing, which I did, then wrote me another email to ask me if my billing was correct, which is right, then blocked me for no reason.
They have my full name and my PayPal address; they can check the address on my PayPal or LinkedIn.
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Response from developer

Hi there, thanks for your feedback. Please get in touch with support@userbrain.com so we can have a look at your specific case. Thanks, Mathias

Never uploads mobile tests

The last two tests I completed failed to upload so I will only be doing them from the online dashboard until this is resolved. The app worked great up until a few months ago.

Response from developer

Hi, thanks a lot for your feedback! Could you please contact us at support@userbrain.com so we can further investigate the issues you are having? Thanks, Mathias

Randomly Failing to Upload Test

Why change something that wasn't broken? The app used to upload super fast. Now it either takes a long time or it just fails to upload making me waste my time for nothing. I've already had multiple tests fail to upload.

Response from developer

Hi, thanks for your feedback! Could you please contact us at support@userbrain.com so we can further investigate the issues you are having? Thanks, Mathias

New update has been problem after problem.

With each new tweak of the new update, the test submission functionality becomes more and more broken. I've had multiple tests fail to submit.

Response from developer

Hi Justin, thanks for your feedback! Could you please upgrade to version 2.0.5 and contact us at support@userbrain.com so we can further investigate the issues you are having? Thanks, Mathias

Not functional

I have received and completed one test from them. It worked and I received my payment. However I have now experienced multiple times that I go to the screener and I get accepted and I go to put my phone on do not disturb as requested by the app and when I come back the test is gone. This keeps happening and it’s really a pain.
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Sehr gute App

Alles in allem wirklich eine sehr gute und sehr vertrauenswürdige aber auch übersichtliche und simple App. Jeder meine Tests wurde bis jetzt akzeptiert und meine Vergütung mir auch auf mein PayPal Konto überwiesen. Logischerweise bekommt man umso mehr Tests umso besser die Bewertung ist, weshalb man am Anfang mit etwas weniger Tests rechnen muss. Mein einziges Problem ist, dass die Tests die man zugesendet bekommt meist schon nach 30-60 min schon verschwunden sind. Es wäre schön wenn man länger die Zeit hätte die Tests zu erledigen.
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Unprofessional

Wen auch nur die kleinste Kleinigkeit fehlt beim ausfĂĽhren eines tastings, welches einmal im Halbjahr kommt, wird die eh schon klitzekleine VergĂĽtung verweigert.