Horrible
Most recent update is of no use. I had to uninstall and reinstall the app and now I can’t get a verification code to continue with setting it back up. No response to any emails sent.
Stopped Working, No Longer Reliable
This app used to be pretty reliable but in the past couple days, it has continuously crashed and won’t even let me access it when I enter PW. There’s gotta be a better app to track my retirement than this POS.
App is Frozen
I log in with saved credentials, App tries to load, and brings me back to the log in screen and freezes. Fix your App.
Frozen…not the Movie
The app was just updated today. It hasn’t been working for weeks because it’s frozen. It’s still frozen after the update.
Horrendous
Glitchy, dysfunctional. Can’t login after a few uses. Need to delete and reinstall app numerous times.
App does not work.
Seems like this has been an issue for a while now after reading the other reviews. Must be no one is going to do their job and fix it? I would like to view my account but the app hasn’t worked in months. Even with low rated reviews nothing has been done to fix the issue. Amazing.
App won’t allow access
Whenever I open the app, it freezes and won’t allow me to even attempt to log in. And apparently it’s been that way for a long while. The fact that an app intended to give access to your own money won’t let you access it is absolutely inexcusable. Do better.
Screen locks up
This app has been needing a makeover for years. Currently I’m unable to login by app because the screen locks up after opening and you can’t type your password in.
Literally locks your account after a couple uses
Every time I login the app wants to forget your password I know for a fact I’m putting in the right password it just doesn’t want to take it and it locks you out very annoying considering how you contribute money to this every week to keep having the same issues and not very easy to reach out to them directly and takes days for them to reach back out to you this is the worse plan any employer could choose to use.
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Fix
Unable to log in after putting credentials it takes you back to log in and freezes
App No Longer Opens
Please fix
Non responsive
Good luck trying to get any info. Sometimes it loads, most of the time it doesn’t. What a joke.
Doesn’t load
App no longer loads and hasn’t for the past few months. Just sits on the loading screen after entering credentials. Please address.
