USTA Coaching User Reviews

USTA Coaching
USTA Coaching
United States Tennis Association

Customer Experience

Positive experience15.0% of reviews
Neutral5.0% of reviews
Negative experience80.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is USTA Coaching Safe?

USTA Coaching has mixed safety signals based on user ratings. AppsHunter Safety Score for USTA Coaching is 56/100.

This assessment is based on 43 user ratings, with an App Store average of 2.5/5.

Safety Analysis

35.7% of ratings point to a safe experience
2.4% of ratings suggest some concerns
61.9% of ratings point to a risky experience

~ Based on 42 App Store ratings for USTA Coaching.

Is USTA Coaching Legit?

USTA Coaching appears to be a legitimate app. AppsHunter Legitimacy Score for USTA Coaching is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great potential lots of bugs

This app has a lot that I can use as a tennis coach. But I keep getting locked out of certain items because it says I don’t have access to them when I should. I am safe place certified and a registered coach, but it does not allow me to access coaching plans.

Worst app on my phone

Not intuitive. Parents/players have issues connecting with me. They can’t even find out how to connect because USTA has them going to a different app. This app has pushed more parents and players away from the sport than has attracted them. Shameful

Can’t log in

I have an account but it’s not letting me log in, just sending me to the website to create an account before telling me the account already exists and leaving me in an endless loop. Literally impossible to use the app if you already have an account. And the customer support just sends you to the USTA website without actually helping. This is the only way to help my students advance quickly past the green ball regulation but because this app is so absolutely useless I cannot even log in.
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No access to videos

It is not allowing me any resource videos when i am safeplay approved. Thank you net gen app for making it super difficult to find videos so i can help teach underprivileged kids

Choose Player Bug

As reported with others, Choose Player with no players to Choose. Delete and re-install does not work with IPAD. Contacted USTA Customer Care.

The App Keeps Crash - Can’t even Log in. Please help

Hello Developers,

I think a patch is needed. I can’t login to even the transferred website it takes me to sign into my Usta account. The screen goes blank to the blue net gen screen background, followed by loading wheel. And then it crashes. I have deleted and reinstalled 7 times and it still does.

Please help as basically all the net generations features are no longer on the website anymore.

Thanks
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Also Stuck on Choose Player

Deleted the app and reinstalled and still stuck on it

Stuck on Choose Player

I finally got logged in but app is stuck on “Choose Player” screen with NO players to choose. Deleted app and downloaded again only to be conveniently stuck on same screen.

Horrible

The app does not go to next screen after I open it

Not working

The app is not working. It stuck on the add player screen and I can’t add anyone.

Can NOT Login

The app won’t let me login saying ‘incorrect email and password’...even though I am logged in on the computer! Frustrating!!!

Can’t log in on app, but can in browser

Big fail from the USTA

Quick assessment loses all data if you switch apps and come back.

I was doing the quick assessment for an EDC (Early Development Camp) and filled out all the ratings when I got a phone call. When I went back to the app, it lost all of the data and I had to type it in all over again.

The app should be able to keep data when switching between apps as long as you don’t quit it.

If you need help with programming, I can refer you to a couple of companies that do outsourcing and have experience making solid apps. Just let me know.

The app has some good information, but is not a solid app. It could use a good human factors person.
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Login problem

App won’t let me login successfully??? Even after you reset your password

Couldn’t even login

I couldn’t even login, it keeps asking to reset password. And after I successfully reset my password, it still won’t let me login. What’s going on?

Great Tool

Love the app and being able to easily rate players and share their results with parents. Also great to be able to share lesson plans ahead of time with other coaches

App won’t open

App won’t open

Awful should be one star

Wouldn’t let me create an account. Kept saying I needed to refresh and that my zip code had to have 7 numbers.

Great!

Smooth app

Great teaching resource!!

This app is a great tool for teaching tennis. It's a perfect tool to bring on court with youth players at varying levels.