App bug - transaction notification repetition
Transaction notification recently being repeated. For each transaction, one gets two notifications at same time. There’s no way to notify the app development team, hence a review. Please review.
Unreliable
Problems with topping up over the weekend meant that unable to use card when shopping. Inadequate communication with long delays when failing to connect and confirm transfers
No longer works
This app used to be great. Easy to top up card and give readings. It stopped working several months ago, and despite resetting passwords and reloading app it still won’t work. V frustrating as now need to log onto the website every time! 😩
Cant reset password, cant update email, confusing ux
Upon entering my account number and email to reset password i get prompted with something went wrong upon attempting 100 times, frustrating and annoying
Disorganised and confused set up
They were not meant to take money from my account, they didn’t switch me over because my energy provider refused. Yet they charged me. I kept the sim but the bill was higher than promised so I don’t know where this amount came from. What a mess, I never should’ve switched





