Waste of money - worst support.
I called the support 2-3 times. One promised me an update by 24 hrs and one by 12 hours. Its been more than 3 days now and I have not received a call or response from their end. Worst service ever. Highly not recommended.
Response from developer
Namaskar 🙏 We’re sorry for the inconvenience caused. Kindly write to us at support@utsavapp.in or call 08044630858 with your booking details. Our team will review issue and assist you with the next steps.
⭐ 1 Star – Extremely Disappointing Experience
Ordered Saptami Bhog from Begur Bengali Socio Cultural Trust via the Utsav app, primarily for my elderly mother, who cannot visit pandals or stand in queues.
The delivery arrived with food spilled inside the plastic bag. While I overlooked the poor handling, the food quality was unacceptable. Both the khichdi and labra were unbearably spicy. Even I struggled to eat them, and my mother could barely manage a spoonful.I don’t know whether this was limited to my portion or affected the entire batch, but it raises serious concerns about quality checks.
Paying a substantial amount for an experience meant to bring Pujo closer to elderly devotees, only to receive practically inedible food with spilled delivery, was deeply disappointing.
Respect for the occasion and the organisers’ and app service does not mean basic expectations of quality and service should be overlooked.
Response from developer
Namaskar 🙏 We’re sorry for the inconvenience caused. Kindly write to us at support@utsavapp.in or call 08044630858 with your booking details. Our team will review issue and assist you with the next steps.
Wonderful experience with Utsav App
Response from developer
Thanks for the ratings. Hope you continue to keep booking puja on our app. If you have any feedback or suggestions, please write to us at support@utsavapp.in or call us on 08044630858. We would love to hear from you
Utsav puja
Response from developer
Thanks for the ratings. Hope you continue to keep booking puja on our app. If you have any feedback or suggestions, please write to us at support@utsavapp.in or call us on 08044630858. We would love to hear from you
Best App in category
Response from developer
Thanks for the ratings. Hope you continue to keep booking puja on our app. If you have any feedback or suggestions, please write to us at support@utsavapp.in or call us on 08044630858. We would love to hear from you







