Outdated Videos
I’m disappointed with the current state of the UWorld RxPrep platform. Many of the video lectures appear outdated, with several seemingly dating back to around 2018. In addition, some lectures do not align well with the material in the book, which makes it frustrating to study when certain information mentioned in the videos is difficult to find in the text, or vice versa.
Another issue is the lack of helpful customer support. When contacting the team about these concerns, the responses often feel repetitive and generic rather than directly addressing or resolving the problem.
What’s most frustrating is that these issues were not present before RxPrep was integrated into UWorld. The price has increased significantly, yet the content and level of support do not seem to reflect that cost. For a platform at this price point, students deserve updated material and more responsive support.
Another issue is the lack of helpful customer support. When contacting the team about these concerns, the responses often feel repetitive and generic rather than directly addressing or resolving the problem.
What’s most frustrating is that these issues were not present before RxPrep was integrated into UWorld. The price has increased significantly, yet the content and level of support do not seem to reflect that cost. For a platform at this price point, students deserve updated material and more responsive support.
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Fix lecture crashes please
The lectute video plays and you can’t seamlessly go to the next video. You have to rate the video or exit out. Then it crashes and I have to log back into the app. Very tedious and time consuming.
Response from developer
We appreciate your feedback and apologize for the issue you are facing. We have resolved the issue with lectures. Please download the latest version from the appstore—please contact our support team at support@uworld.com so we can assist you directly. Thank you!
Love it!
I love that I can practice and learn on the go while I’m on break at work or just whenever I can take 10 minutes to do a quick quiz.
Overall seems to work well, but one suggestion.
Please add the ability to skip forward and backward ~10 seconds in the videos. Having to use the progress bar at the bottom is clunky and wildly inaccurate. I occasionally use an iPad to watch the videos and find myself using the website over the app because the website (on Chrome, at least) has this functionality.
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PROBLEMS EVERYWHERE
I bought this program to help reduce stress preparing for NAPLEX, but there seems to be issues around every corner. Even worse- Uworld doesn’t have a number listed to contact them, I WONDER WHY???
Response from developer
We are sorry for the issue you are facing. We would like to help you with the issue that you are facing. Please contact our support team at support@uworld.com.
Lost "Play Video in Background" Access After Update
I loved having the app on my phone and ipad but Ive lost access to the "Play Video in Background" feature on the lectures. This makes it harder to take notes through the UWorld app/ use the device (iphone/ipad) outside of the app because the video will pause, and not resume until you physically return to the video (regardless if the "Play Video in Background" toggle feature is activated or not).
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Got access
Got access to the app
Classes
All great, but cannot access the classes assigned to you by your faculty which makes the app useless sometimes.
1 Star
Very buggy and unreliable, get lots of error messages
Works
Works
Working Flawlessly
I was able to sign in with my UWorld account and even use FaceID to sign in. The practice exams are really nice to use on the iPhone and reviewing them is simple. Video lectures are easy to navigate and jump from section to section. Haven’t utilized the flash cards and notebooks though
Keeps freezing!
Lectures keep freezing! I was STRUGGLING to understand 😭
Response from developer
We are sorry for the issue you are facing. Please contact support@uworld.com with details of the issue that you are facing with the app so we can help you directly.
App asking for subscription even though I have one
I use the web browser and I have a subscription, yet the app is asking me to buy one? I am using the same account so I know the issue is that the app doesn’t recognise my subscription…..
Response from developer
We are sorry for the issue you are facing. Please contact support@uworld.com with details of the issue that you are facing with the app so we can help you directly.
Not able to access
Currently have an account accessible from UWorld Rx prep website but it’s not through the app? Please fix this issue.
Response from developer
We are sorry for the issue you are facing. Please contact support@uworld.com with details of the issue that you are facing with the app so we can help you directly.
Flashcards
We can’t access the class sections that were created by our professors, I made flashcards here there so I can’t access those either
