Outdated Videos
Another issue is the lack of helpful customer support. When contacting the team about these concerns, the responses often feel repetitive and generic rather than directly addressing or resolving the problem.
What’s most frustrating is that these issues were not present before RxPrep was integrated into UWorld. The price has increased significantly, yet the content and level of support do not seem to reflect that cost. For a platform at this price point, students deserve updated material and more responsive support.
Response from developer
Thank you for the detailed feedback, and we're sorry to hear your experience with RxPrep hasn't met expectations. We take concerns about how current the videos are, how well the content aligns with the book, and support quality seriously. Please make sure you're on the latest version of the app, and reach out to support@uworld.com with these details so our team can look into this directly and get it resolved for you.
Fix lecture crashes please
Response from developer
We appreciate your feedback and apologize for the issue you are facing. We have resolved the issue with lectures. Please download the latest version from the appstore—please contact our support team at support@uworld.com so we can assist you directly. Thank you!
Love it!
Overall seems to work well, but one suggestion.
PROBLEMS EVERYWHERE
Response from developer
We are sorry for the issue you are facing. We would like to help you with the issue that you are facing. Please contact our support team at support@uworld.com.
