V User Reviews

V-Thru
V-Thru
V-Thru General Trading Company

What users say

Top reviews

They changed! In a bad way

Bad customer service, 0 respect, deleting ur account without your permission and told you to make a new one , when you make a new one you wouldn’t be able to join the clubs again, they will ask you to send an email & never replied or care, this is was my favorite app for a long time but after what they’ve done I’d like to find a new app more respectful & helpful
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⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Good

Nice

احلى خدمه فيج ياكويت

احلى خدمه فيج ياكويت

Wallet credit

I would like to have the option to use all my Wallet credit on one order

Pick late

Thank u

🤗 جميل

تطبيق ناجح و رائع

Worst service.

You will not get contacted about a problem and there is no way to contact the branch directly. You will be forced to call the restaurant call centre.

I drove to the restaurant only to get told that the order could not get done.

😒

The worst app and customer service ever

Before It’s was one of the best app but now they need to improve the app and make it better

ممتاز

جدا

Amazing

Amazing 👍🏻

Mr Abdulrahman from V Thru

I used to love VThru… until the owner Abdulrahman personally called me to say their employee refunded me 1.5 KWD too much and demanded I pay it back.

I actually sent the money and that was the last time I ever used this app.

How do you call a loyal customer over your staff’s mistake and make me accountable?

If 1.5 KWD is the price you’re willing to lose a long-time customer over, congratulations you got your return.

Never using VThru again.
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BAD CUSTOMER SERVICE

There was either a glitch or an issue with the order. I was charged and ordered to have it delivered to my office. I did not receive my order. Went directly to the restaurant and it was there for one hour and cold. Thr customer service person “ Mohammed “ said you ordered a non hot sandwich WOW LOL
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حبيت الابلكيشن

قوي 💗

Staff is 10/10

Thanks for being smily

تطبيق خيال يختصر وقت

ياليت يحلوون مسألة كثرة الـupdate

Direct Messages

يعطيكم العافيه نتمنى منكم اضافة علامة الصح الواحد والصح الثاني واشعار قراءة الرساله في الرسائل الخاصه Direct Messages

١٠/١٠

الابكليشن خدمته سريعه و خدمه العملا ممتازه

Customer service does not respond

Only pay in cash when ordering so that when there is an issue with your order you don’t worry about the refund, customer support does not reply to emails and does not care.