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  • Released
  • Updated
  • August 2, 2020
  • May 28, 2026

Features

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About

Manage your energy account from anywhere with this app. Track usage, make payments, view statements, and access customer support. Designed for SmartChoice tariff customers to provide convenient control over their energy.

Manage energy accounts
Make payments and top-ups
Track energy usage by meter
View past payments and statements
Access customer support (phone, email, LiveChat)
Manage multiple sites
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What's New in Valda Energy

2.0.0

May 28, 2026

We've completely rebuilt the Valda Energy Customer Portal, same trusted service, brand new experience. What's new in this version: • Redesigned home screen with your key account information at a glance • Faster, simpler bill payment flow • Easier meter read submission • Improved performance and stability throughout We'd love to hear what you think. Leave us a review or get in touch via the app.

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User reviews

Do not trust this company

Do not trust this company

Decent enough

It’s decent enough for basic usage. I do find it really annoying that it refreshes back to the Home Screen, every time you move away from the app! Think the worst part was trying to get a smart meter installed! Multiple cancellations on their side. A couple being last minute. Each to their own with the app. Apart from the constant refreshing, I don’t find it the worst to use.
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DO NOY USE THIS COMPANY

After leaving my premises they carried on charging me for 7 months then refused to give me my money back. Managers refuse to come to the phone if you have an issue and the customer service is rude and unhelpful.

Works well …was worried … but all good

Was worried after seeing reviews but so far so good.

Good

Find this app useful and easy to use. You can view all your info easily on here and manage your account.

FAQ

What can I do with the Valda Energy app?

The Valda Energy app allows you to manage your energy account, make payments, top up your balance, track energy usage by meter, view past payments and monthly statements, and access customer service support via phone, email, and LiveChat.

Who can use the Valda Energy app?

The Valda Energy app is available for all Valda Energy SmartChoice tariff customers. You will need your email address and customer account ID to set up an account.

Is the Valda Energy app secure?

Yes, the app uses a secure 2-step verification process to ensure your data is safe. Valda Energy emphasizes providing secure digital solutions for managing your energy.

Does Valda Energy have ads?

No, the Valda Energy app does not contain advertisements. It is a free utility app focused on account management.

What devices support the Valda Energy app?

The Valda Energy app is supported on iPhone, iPad, and iPod devices. It is designed for mobile and tablet use.

How often is the Valda Energy app updated?

The latest version of the Valda Energy app is 1.0.35, which was last updated on October 2, 2024. Updates typically include improvements and new features.

Can I manage multiple energy accounts with Valda Energy?

Yes, the Valda Energy app allows you to manage all your accounts and sites in one place, providing a consolidated view of your energy services.

What are the benefits of using Valda Energy?

Valda Energy offers outstanding customer service, expert knowledge, 100% renewable energy options, and the latest digital solutions, all accessible through their convenient app.