Totally Useless
I might as well use the website as the app has never worked since I purchased the tracker.
Just works
Great little app for the BikeTrac device. Lightweight, simple to use and control essential functions. 👍
Dreadful UX
Completely awful experience. Log in issues, simply a portal to the website, hard to navigate. Multiple menus to scroll through blindly just to put it into ‘service’ so I can come off the centre stand without getting a phone call. I’ve paid for three years but I’ll be cancelling tomorrow and requesting a full refund
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Terrible App that doesn’t work
I’d read a lot of the reviews and was worried about the horror stories! But I was hoping they’d sorted a few of the issues out, errrrm NO.
If you can actually get past the identity.m2mcloud.com white page then you are almost winning! Then for it to log you out unnecessarily! Back to losing again. The app should not rely on a webpage. This needs to be developed correctly and work. Seems like I’m stuck as the bike dealership installed this tracker and no other option but actually getting another tracker installed with an app that works! Shouldn’t have to rely going onto a webpage to do checks etc Notifications do not happen as the app won’t have you logged in.
This is a terrible flaw in what could be great. Get the app sorted 👌🏼 happy to take your money for tracker and subscription costs but not in sorting out part of the package to monitor your bike!
If you can actually get past the identity.m2mcloud.com white page then you are almost winning! Then for it to log you out unnecessarily! Back to losing again. The app should not rely on a webpage. This needs to be developed correctly and work. Seems like I’m stuck as the bike dealership installed this tracker and no other option but actually getting another tracker installed with an app that works! Shouldn’t have to rely going onto a webpage to do checks etc Notifications do not happen as the app won’t have you logged in.
This is a terrible flaw in what could be great. Get the app sorted 👌🏼 happy to take your money for tracker and subscription costs but not in sorting out part of the package to monitor your bike!
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Junk
Absolute junk. If it works at all it just acts as a portal to the webpage and even then key stuff like mapping doesn’t work.
You would think for the subscription we pay they could get this working.
Just hope the rest of the biketrac service is significantly better.
Minimoto app is 1000x better.
You would think for the subscription we pay they could get this working.
Just hope the rest of the biketrac service is significantly better.
Minimoto app is 1000x better.







