Not able to log in anymore
This app is/was amazing. However I went to check the app when I was at an establishment and seen that I was logged out. Now it says it can’t verify my phone number and I’m stuck logged out. I wish I would have cashed out prior to this problem happening
No rebates on last transactions and no responses asking for help
I originally loved using this app and really appreciated how responsive the team was in the past when I didn’t automatically receive a rebate. Customer support used to be helpful and reliable, which made Valor easy to trust.
Unfortunately, that’s no longer been my experience. Four of my transactions from January 3–11, 2026 never received their rebates. I’ve contacted Valor three times through the app and haven’t received any response.
The lack of communication is disappointing and makes me wonder if the company is still actively supporting users, even though the app is still running. I hope this issue gets resolved soon, because the app used to be great.
Unfortunately, that’s no longer been my experience. Four of my transactions from January 3–11, 2026 never received their rebates. I’ve contacted Valor three times through the app and haven’t received any response.
The lack of communication is disappointing and makes me wonder if the company is still actively supporting users, even though the app is still running. I hope this issue gets resolved soon, because the app used to be great.
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Response from developer
Hi SpritelyImp, I sincerely apologize for the delayed response. I want to get this addressed ASAP and ensure it does not fall through the cracks. Could you please email support@joinvalor.com so we can properly link this issue to your account. We appreciate your patience, and we're committed to making this right. Tim
Easy to navigate
Once set up the app does all the work
No response
Unhappy with their response. It’s been it’s 6 weeks and no response from the chat option. I don’t see all my discounts.
Awesome
Great app already saved $45 in 6 purchases of normal daily life.
