Fake/scam
This app must be 100% fake to tell you you’re hired and then your motor vehicle record never gets approved. He sit there and sit there and sit there in limbo. There’s no phone numbers to call anybody every time you go to their Support. It says failure to send what a fake fake fake app even sent out emails with no response. This app is a joke should be taken the apple or any other
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Extremely Disappointed With How Drivers Are Treated
Extremely disappointed with Vamo. This was my FIRST cancellation, and it was due to a legitimate medical emergency that required an ER visit. I immediately communicated the situation, apologized, and offered documentation, yet I was completely ignored and my account was disabled. The lack of communication, compassion, and professionalism was unacceptable and honestly disgusting. Emergencies happen, and the way Vamo handled mine was completely unreasonable. I would not recommend this app to anyone looking for a reliable way to earn income.
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No communication and they do not value their drivers
I have been driving for them for over a year. It’s a battle daily to communicate and accept routes. I would not recommend driving for them. Horrible in everyway !
Only good one time
Had only one route offered, then nothing and it’s been months. Can’t delete account. Not worth the setup troubles. One route equals one star.
Somewhat ok
Bad customer service they don’t reimburse you for going through the tolls if you doing a route in The Bronx be prepared to walk up steps the pay is low and your driving a bunch of miles for for a little money then you can accept a route for 10 am they will change the pick up time to 12
Not impressed as of yet
So far there has been zero work offers. And now it keeps telling me to update my app and when I try to do that there is no update available
Bugs
App looks great but the AI chat support screen gets frozen and doesn’t work.
Lowest paying gig app
You will make a lot more & drive a lot less with DoorDash, Instacart &/or Uber Eats.
They pay about $15 a hour in California to drive your own car & pay for your own gas 🤣? I signed up, but would never accept a gig if you start you will be way underpaid, less than minimum wage even, $40 to drive 80 miles round trip 15 stops and it would take 2-3 hours? 😂
I documented all of the offered wages for trips and have filed a complaint with the EEOC. They were trying to pay under minimum wage which is wage theft & illegal in the United States 🇺🇸
They pay about $15 a hour in California to drive your own car & pay for your own gas 🤣? I signed up, but would never accept a gig if you start you will be way underpaid, less than minimum wage even, $40 to drive 80 miles round trip 15 stops and it would take 2-3 hours? 😂
I documented all of the offered wages for trips and have filed a complaint with the EEOC. They were trying to pay under minimum wage which is wage theft & illegal in the United States 🇺🇸
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The Worst
I am trying to delete my account - this is horrible. It won’t let me get past the sign-up screen after asking me for drivers license and Social Security number. I want someone to contact me. This is not legal.
They did not pay me. After calling, calling, submitting tickets, they paid me lesser amount.
Fraudulent, scam company and business. They did not pay me for my shift that I completed and then they cancelled the shift two days after the shift was completed. Eventually, after calling and calling them and submitting multiple tickets with GigSmart they paid me but not for all time that I worked and was hired for. The woman on the phone was the same one Indian-accent woman who had multiple different western names pretending to be a different person. They are trying to gaslight and make people feel dumb like we don’t recognise the same voice of the same person with names such as Danny, Jessica, Jennifer, etc. First time when I called the person on the phone slipped up saying that the same happened to the other two drivers. Oh, did I mention that the job ad was saying max miles 80 miles, but the job from the store and back took over 130 miles, do they reimburse you for the extra 50 miles that were not unaccounted for? Of course Not! Stay away like from a plague. I’ll be submitting a complaint with the department of labor to look into them and other complaints that exist. Pay me my entire wage that I was supposed to get paid for my work and time.
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Unorganized and Unprofessional
I read the reviews about this company and though I was skeptical I decided to sign up.
On my first delivery order pickup I get there at least 30 minutes. And the entire time I’m sitting there customer service reps are bombarding me with text messages and called once telling me about what I need to do. I spoke with the lady updating me on what’s expected but not once did she tell me any slight delay would end up with me not getting paid until AFTER I accepted the order and received a text. I’ve delivered for three different platforms and never had to deal with them deducting my pay even for delays. Especially, if I burned my gas. Strike one & two. Because who is about to burn their gas to not get paid?! God forbid anything happens out of your control.
Strike three.. I had to call them about staff not being readily available for me to pick up TEN different orders for TEN different stops. Which they expected me to complete in a timely manner.
The measly $30.80 was not worth the hassle. Which is less than a full tank of gas after completing those stops. And to mention the gas I wasted going over there to the pick up location to begin with! Never. Again.
On my first delivery order pickup I get there at least 30 minutes. And the entire time I’m sitting there customer service reps are bombarding me with text messages and called once telling me about what I need to do. I spoke with the lady updating me on what’s expected but not once did she tell me any slight delay would end up with me not getting paid until AFTER I accepted the order and received a text. I’ve delivered for three different platforms and never had to deal with them deducting my pay even for delays. Especially, if I burned my gas. Strike one & two. Because who is about to burn their gas to not get paid?! God forbid anything happens out of your control.
Strike three.. I had to call them about staff not being readily available for me to pick up TEN different orders for TEN different stops. Which they expected me to complete in a timely manner.
The measly $30.80 was not worth the hassle. Which is less than a full tank of gas after completing those stops. And to mention the gas I wasted going over there to the pick up location to begin with! Never. Again.
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Queja
La aplicación más mala del mundo está yo app es una mierda no sirve la ni mierda
Driver support nonexistent
I did an initial setup call with someone to set up my account and they couldn’t even send me what I needed during the call. The text came through about 30 mins later and I had questions because I had trouble setting up my account (the stripe setup link leads to an error page). I’ve been contacting them for a week already with no reply. They don’t answer the phone, don’t respond to text messages. the chat in the app doesn’t work, and they don’t reply to emails. I can’t imagine what it would even be like to be in an active delivery and needing help or even a customer that has had any issue with their delivery. Very poor service.
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Terrible! Run away!
This company is not worth the time and effort! They pay is modern slavery and a huge joke! I cannot delete my driver account so it is ilegal to retain driver information against someone’s will!
Dispatch
They dispatch is the best in the catering and delivery service
Not available in my area
I wasted a lot of time on this app only to get a notification that it is not available in my area
Trash App
So many things wrong I can't even list them. I just want my information and account deleted !! How do I do so when every time I try, I get an error preventing me from doing so. Who do I contact immediately ???
I see the review above me
An I truly don’t wanna go thru the onboard process if this company isn’t going to pay me an keep giving me the run around over timesheets , so think I’m going to be moving on an so many others need to also don’t let what happen to this person above me happen to you they went through it for us all
Sign up
Trying to sign up to be a driver got to the spot for background check in the app won’t continue
I will never do business with this company again
They hired me through gig Smart and my shift prior to me returning with the bags, knowing I was still 18 miles away. I reached out seems like we had it resolved explained I paused it so I could add enough charge to my car too make it back after completing all the deliveries just needed to return their coolers since gigsmart is hourly I wanted to make sure they weren’t paying me for the time it was taking me to charge. They said no worries just update your timesheet and will approve it for you as they said completed the last drop off and they have yet to approve my payout so at this point, it’s starting to feel like I worked for free every time I’ve reached out they keep saying that they’ll get back to me I only took the job because I had to pay my power bill as of end of day today. My power is gonna get shut off because I wasn’t able to get paid. As it’s too much to ask them to approve the timesheet out of all the good companies I’ve ever worked with. This is the absolute worst.
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