What’s with the ads?
Why am I forced to pay for a subscription when the app posts advertisement every 5 stories? Get rid of the ads
Confused
I am simply trying to access to the electronic edition of the Sun - the one that looks like the print edition. I am being re-directed to a different digital version. I cannot figure out how to correct this. Why make it so complicated?
What a rude disappointment!
This morning when I went to download my Sun newspaper, I learned I had to download a new app! I like the old format better. Today’s news that downloaded with my new app is all days to weeks old. I don’t want to choose which news streams I might like. While I am not interested in sports and often sped right through that section in my newspaper, let me choose page by page, not by checking off boxes. This app is a loser and if it isn’t replaced fast the Sun will lose me as a reader. I have been reading the Vancouver Sun for 55 years but maybe seeking other sources in the immediate future unless this app is replaced. One star is about 9 too many. I am not impressed and sad to be losing my favourite and very talented journalists.
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What a mess
Where did my paper go?I know how to read a paper, not this jumble. This is something I don’t need or want.
Vancouver Sun news app
Use many news apps. The content is great but this app is unnecessarily difficult to use. Poorer compared to others. Review ease of use of your competitor’s news apps and please adapt.
Why does this app exist?
I subscribe to and read several newspapers online including The Globe and Mail, New York Times and The Guardian. This app is by the worst interface. It is unfathomably slow to load. The content doesn’t seem to get updated more than once or twice a day. Breaking news is best found elsewhere. Overall, this seems like relic from about 10-15 years ago. If only the Globe had better Vancouver area coverage.
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Some good journalism but it is ruined by the app
A major city such as Vancouver needs a serious newspaper, and many would support it if it had a good app. There are still some good journalists at the Sun who report on subjects in depth. However the app is slow and you have to wait for each section to load, making it too painful to browse through the paper each day for interesting articles. It is sad to see the paper failing for such simple to fix reasons.
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Subscription still requires advertisements to load
Even though you pay for a subscription, if you have an add blocker on your network it won’t recognize the subscription. You have to close the app, disconnect from wifi so it just uses cell data, and then re-open the app for advertisements to load. You can enable wifi again after that, Might last a day or 2 before you have to go through it again.
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Garbage content
This is not journalism.
Journalism should be impartial. This is right wing newspaper. This is garbage.
I will delete the app and never read their content. |
Journalism should be impartial. This is right wing newspaper. This is garbage.
I will delete the app and never read their content. |
Doesn’t allow you to select and look up words
Unacceptable for the newspaper of a multicultural city. I can't select a word to look it up in the dictionary. Maybe they’re trying to prevent copying of their content, as if preventing selection of text will stop the few who will do that, while causing all the normal users to suffer. For me it's the dictionary lookups, for some it'll be the Speak selection feature, for others it will be the Translate feature, and for many it will be the upcoming Apple Intelligence summarize feature. Nope, you can't use any of those features with this app.
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Too slow to load
The previous Vancouver Sun app worked great. This one drives me crazy. It doesn’t show me the articles when I open the app…I have to wait for them to load, then again for each section that I scroll down to I have to wait again for articles to load. I used to read the Vancouver Sun everyday online, but this newer app has taken the joy out of reading it, so I don’t open it much.
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Lacks the most basic device interoperability
If I like to read articles in portrait mode on an iPad, the app should rotate to this orientation. Really basic user experience overlooked. Ads incessantly violate your eyes as you attempt to read an article.
No iPad version
It’s unfortunate that there is not a version for iPads. Very awkward to rotate my iPad to read the app. So I didn’t renew my subscription. Will renew when iPad version available.
Way too slow
I go to other apps for news now. The new van app is cumbersome and slow and takes too long to load up. It need a lot of work. I will be back when it’s better….
Loads slowly or not at all.
The top stories loads somewhat slowly. The next sections takes minutes to load each one. The later sections never load. You’re constantly asked to reenter your password. Honestly, I’m considering not te-subscribing, because the app is unusable.
Lack of balance
The obvious political leaning of Postmedia ruins this news service. A little balance would go a long way and might even increase the credibility of some of the nutbar columnists. More importantly it would almost certainly increase their readership.
Lacks the most basic device interoperability
If I like to read articles in portrait mode on an iPad, the app should rotate to this orientation. Really basic user experience overlooked.
No iPad version
It’s unfortunate that there is not a version for iPads. Very awkward to rotate my iPad to read the app.
Terrible app
Poorly written, lacking even the most fundamental features such pull to reload.
Now a paywall?
So either download the app and pay a subscription OR just go to Vancouver Sun on your internet browser and read everything for free. Great work!
