Vancouver Sun

App is unnecessarily difficult to use

Unfathomably slow to load

Content doesn’t seem to get updated more than once or twice a day

Subscription still requires advertisements to load

Doesn’t allow you to select and look up words

Too slow to load

Lacks the most basic device interoperability

Ads incessantly violate your eyes

No iPad version

Very awkward to rotate my iPad to read the app

Way too slow

Cumbersome and slow

Takes too long to load up

Loads slowly or not at all

Top stories loads somewhat slowly

Next sections takes minutes to load each one

Later sections never load

Constantly asked to reenter your password

App is unusable

Lacks the most basic device interoperability

Terrible app

Poorly written

Lacking even the most fundamental features such pull to reload

Subscription still requires advertisements to load

Horrible app

New app is absolute garbage

Worst app ever

Latest update asks you to sign in again using your password

Email to change password not received

Paid subscription to read anything

New update had made the app terrible

Unlimited amounts of articles

Tracking and sharing all my information

Lacking in local news stories and information

Reinstalled app several times and after one use it stalls and I get a blank

Pay for subscription and have for years but when I contact the Sun I receive an email thanking me but they are busy

Full of Mainstream Media Lies

App is unpleasant to use

Horrible way of forcing ads even on paying users

Faking clicks on ads

Article sharing freezes app

App now freezes when the share button is pushed

Freeze, loading duplicate pages

“Share to” no longer working

On iPad and iPhone, “Share to” has not been working

Share pop up has quit working ever since iOS 15

When you tap on the share link you get a blank screen with no options to share

Mediocre content not viewable after a couple weeks

App freezes and does not update

Frustrating

App keeps freezing and reloading doesn’t help

Complete wast of my subscription money

Poor Upgrade

Worst version of the Van Sun app

Too distracting with all the videos and ads

App freezes

After opening a few articles, the whole app freezes

Works for a few days at best

Then doesn’t update

Bad and getting worse

Video links in articles that bring up unrelated videos

App under iPadOS 15 doesn’t always load all the articles

If you try to share an article, you just get a blank pop-up instead of one that shows messaging options

Awful

App has been awful since day 1 and it just gets worse

No search function

IOS forward button returns a blank box

Built-in share function doesn’t include e-mail as an option

Can’t forward articles in iOS 15 app appears broken

The forward icon just gives a blank screen where nimbly there’s are airplay, iMessage & email etc options

IOS 15. Does not work.

How come all the others do work.

How long before an update?

Impossible to contact.

Canceled my subscription.

Update happened, worse, useless app.

Won’t open :(

“Error Loading Invalid HTTP response (502) …..”.

Can’t find the server

Useless app regularly can’t find the server so news is weeks old.

Pathetic

It’s 2021 and the Vancouver Sun cannot produce a functioning app.

Persistent freezing, slow or no load of stories.

Won’t load and freezes often

Freezes all the time

It won’t load stories

So frustrating I’m canceling my subscription

Has Been!

Used to be a good app now unusable

Freezes constantly and or transfers over to an obscure link

Delete!!

The app is full of bugs

For a while it would always open a settings screen that was filled with techy options that made no sense

It opened randomly without any order and I’d constantly have to close it

Instead I get a random “did ad record impression message” that’s infuriating

It’s clearly not ment to be there and inhibits control of the page behind

So you scroll then it comes up and keeps scrolling till you can close the pop up

It’s unusable

See the same stories for days at a time

Junk

Can’t search for stories in app

Need to step up

Whoever is responsible in leading the app needs to step up their game

This app is far behind so many other apps

I had this app and then deleted it because it's so bad

Crashes upon sign in

Crashes when trying to sign in with Google

Update still freezes

Was hoping the update would fix the issue but still freezing on me

Frozen

The app only works for one day

Then you have to reinstall it to get an update of the articles

Very disappointing!

App constantly freezes

Works for a day or two, then freezes

I am on iPhone XR latest iOS

Expect the app support to have this fixed by now

It’s been doing this for many months

Frozen

Freezes all the time now

Still not working

This app is terrible

Freezes each day

The only way to read the paper is to delete the app and re- install it

App Freezes

I’m having the same issues

Very frustrating!!

Frozen

App just freezes and I need to delete and re download in order to refresh

Sloppy

Same problem as hmlixvan

After working for one day, app freezes and has to be deleted and reinstalled

Started after the most recent iPhone update

App was great before that

Frozen

For past 2 months App is totally frozen

apps been frozen for weeks

It started by freezing sometimes but has been locked up for weeks now

Rebooting or restarting app does nothing

Useless now unless I want to see three week old headline

New update eliminated content

Not impressed with new update

The weekly sections have disappeared

The screenshot provided in the description of the app is not what I see when opening it

New device, updated app

App Freezes Frequently

This app needs an update because it freezes up after a few days

The only solution is to delete the app and reinstall it

It used to be very stable but now it is unusable

App freezes after a day on IPhone

You need to fix a bug that makes the app freeze a day after installing

When I wipe it and reinstall, it works for a day or so

I noticed the issue perhaps a month ago

This is very annoying

App freezes and doesn’t refresh anymore

Useless to buy subscription now as the app can not refresh and freezes all the tine

No way to force a refresh

Need to resolve this if you are going to charge for subscriptions!

App keeps freezing

Unfortunately the iOS app freezes after a few days requiring a blunt force fix of an app instance delete and the a new download to restore the app (temporarily)

Recycled garbage....

Eliminated readers' ability to comment on news

An app only a mother could love

Very functional, does everything you'd expect it to do

Dims articles you've read

Functionally its faultless

So god damn ugly

Feel dirty looking at it

Embarrassingly bad

So slow

Takes forever to load

Unstable app

Serious technical problems

Can't swipe from one page to the next without repeating numerous times

Considerable on/off flashing of the page

Gallery picture txt description problem

Txt description disappear automatically cause reading problem

Crash

Crashes on regular basis

Trouble opening

Ever since the latest update, my application simply stalls while trying to download the news, then crashes!

Completely frustrated with it

Adapt to competitor usability

Better Vancouver area coverage

iPad version

Fix app freezing

Fix share pop-up

Fix text description disappearing

Fix crashes

Fix slow loading

Fix login issues

Fix subscription issues

Fix ad issues

Fix search function

Fix portrait mode on iPad

Fix word lookup feature

Fix pull to reload

Fix content update frequency

Improve local news coverage

Improve UI/visual design