Work Orders for Units
I can’t create work orders for specific units, really need this bugged worked out.
Great Software- Resident mobile app needed
I’ve been reading a lot of reviews on this app and I have to say I think the user training is lacking for some not at the fault of Vantaca. It offers A LOT but you have to put in the hours to learn the system. The system is like a “build your own” to a certain extent. Users should reach out to their upper management or “super users” for a problem. Many of these reviews look like internal issues.
I think it’s a great application and once you learn how to navigate, it reduces the amount of work for property managers immensely! For example it takes a 30-90 second follow up email to a vendor and makes it a 1 second button click. The tech savvy can really thrive with this.
With that said…It is harder from some of the older folks in the company I work at to use this, but any software that is 100% online based will do that. If your company primarily consists of 55+ who have trouble with computers I don’t suggest using this software unless you are ready to have a team dedicated to helping them through a long transition period.
I do agree that an app version needs to be developed for residents to view their accounts, submit requests, etc. We are in a “mobile age” and I think the lack of a phone application for residents sets them back.
I think it’s a great application and once you learn how to navigate, it reduces the amount of work for property managers immensely! For example it takes a 30-90 second follow up email to a vendor and makes it a 1 second button click. The tech savvy can really thrive with this.
With that said…It is harder from some of the older folks in the company I work at to use this, but any software that is 100% online based will do that. If your company primarily consists of 55+ who have trouble with computers I don’t suggest using this software unless you are ready to have a team dedicated to helping them through a long transition period.
I do agree that an app version needs to be developed for residents to view their accounts, submit requests, etc. We are in a “mobile age” and I think the lack of a phone application for residents sets them back.
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Can’t add CCR items
I can’t add a CCR item for a violation after selecting step type. As soon as I select friendly notice or final notice it disappears as an option which renders me using the apps on my violation walks completely useless. Please fix this as I do violation walks on a weekly basis!
Not user friendly
A complex program that is not user friendly. Takes a lot of training to use efficiently.
Poor execution
Recently started using Vantaca for work. PC works fine however the mobile app on my iPad and iPhone will not recognize my Login information worthless to me
