Terrible App Experience with unhelpful customer support
My company chose to use this app for a fitness challenge. First of all, every time I import my workout into the app, it does not reflect properly on the calories burnt, active time, etc. Other than that, I paused my workout once and then continued, the app cannot import the activity. The app only shows a generic error message so I had to reach out to customer support. The person asked me to provide screenshots on every data associated with the activity, including my location. They did not share the reason why they need that data. And after I provided everything, they came back a day after saying it’s because I paused my workout and they can’t help add my workout… Why is the support team asking for excessive information and still being unhelpful? I deleted the app once the challenge finished
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Disappointing
Initially fun to use ,but No warning when our companies contract was expiring and no warning to cash out our points awarded. They have $180 in gift card value that they will not issue to me even after multiple emails attempts.
Encouraging & Essential
It’s great idea to bring all the team to one platform and making them to fall in competitive circle which is benefiting us strong in both mentally and physically.
App working absolutely great and the features are awesome and easy to use.
App working absolutely great and the features are awesome and easy to use.
Amazing app
From the day I have installed this app l, I’m walking and daily twice daily and be in team , comparing with others is a fun and good for our health
Fit
Help me a lot to reduce my weight
