Reno’s ONLY AuctionHouse that matters!!
The staff of four years been friendly and kind and super fun Amy always seems to get on top of the good auction products. Some really great quality over the years. I just wanted to give a shout out to EB Vance and her crew are doing an amazing job.
Bad information
You advertise auction starts Friday 7pm.
This has Not happened for about a year. It’s 1:30am Saturday 7/19 and site is still not up
This has Not happened for about a year. It’s 1:30am Saturday 7/19 and site is still not up
Trying to view your product list is not easy. Keep getting sent back to someplace different.
Want to go through list of 1,000 items and easily thin out what I am not interested in.
Very dishonest auction company
I’ve tried multiple times to come up to a mutual decision however this owner doesn’t care. With a very misleading listing they have robbed me of hundreds of dollars in value. An item listed at used was actually missing hundreds in parts. They will not refund the purchase if though it’s the fault of the poor listing. Would only recommend to smite this place.!
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Poor customer service
The one girl in the pick up area is very rude. I think her name starts with a J.
Also in all the communication received says things like “we are human, we may make mistakes etc”. But holy smokes if a customer makes a mistake, look out! You are only allowed to return one item every 12 months. So much for human error. And then the rudeness starts. I was in there picking up something I had bid on and a very nice lady was there and told J she didn’t want one of the items she bid on. J was sooo rude to her, I stepped in and said something, then J went off on me. I cancelled my acct and so did the nice lady. No one should be spoken to like that. Why Amie and J still have jobs, I don’t know.
Why is it ok for them to make errors but not the customers? I realize they work with a lot of products and customers but that is no reason to be so rude to people. Maybe they should change their names to Karen and call it Karen’s auctions.
Also in all the communication received says things like “we are human, we may make mistakes etc”. But holy smokes if a customer makes a mistake, look out! You are only allowed to return one item every 12 months. So much for human error. And then the rudeness starts. I was in there picking up something I had bid on and a very nice lady was there and told J she didn’t want one of the items she bid on. J was sooo rude to her, I stepped in and said something, then J went off on me. I cancelled my acct and so did the nice lady. No one should be spoken to like that. Why Amie and J still have jobs, I don’t know.
Why is it ok for them to make errors but not the customers? I realize they work with a lot of products and customers but that is no reason to be so rude to people. Maybe they should change their names to Karen and call it Karen’s auctions.
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