Not free guys
Response from developer
Hi there! We are sorry about your disappointment. We completely understand that a subscription can feel like a barrier. When compared to the regular cost of vaping, the subscription is often a small fraction of what many people typically spend. Our goal is to provide long-term value by helping you quit for good. The VapeFree subscription helps us cover the ongoing development, maintenance, and continuous improvements of the app, as well as the tools and support we provide to help users quit vaping successfully. We appreciate your understanding and wish you the best of luck on your quitting journey!
Pet doesn’t work
Response from developer
Hello! We are sorry you came across technical issues. Please message our customer support directly from the VapeFree app, and we will help you further to resolve this issue. Thank you for your cooperation!
for $15?
Response from developer
Hello! Thank you for your feedback — we really appreciate you sharing your experience with us. The turtle doesn’t heal automatically. You earn hearts by logging your vapes and staying within your daily limit, and those hearts can then be used to heal the turtle. The daily limit is personalized and gradually decreases over time based on your selected quit date, so the app is designed to support a step-by-step reduction rather than expecting you to quit all at once. Regarding the music stopping when opening the app, thanks for pointing that out. This isn’t intended behavior, and we’ll pass it along to our development team and fix the bug in the upcoming update. We’re glad to hear the app is helping you, and we truly appreciate your input.
too expensive
Response from developer
Hello! Thank you for your honest feedback. We completely understand that pricing can feel like a barrier. When compared to the regular cost of vaping, the subscription is often a small fraction of what many people typically spend. Our goal is to provide long-term value by helping you quit for good. Our subscription helps us cover the ongoing development, maintenance, and continuous improvements of the app, as well as the tools and support we provide to help users quit vaping successfully. We appreciate your understanding and wish you the best of luck on your quitting journey!
Can’t use with 0mg vape juice
Response from developer
Hi Courtney! Thank you for your feedback and for bringing this to our attention. We’re sorry for the inconvenience you experienced when setting the puff strength to 0 mg. The issue will be resolved in the upcoming app update so that the app properly supports 0 mg vape juice. We really appreciate you reporting this, as it helps us improve the app. If you have any additional questions or concerns, please feel free to reach out to our support team. Thank you for your patience!
