Vault User Reviews

Customer Experience

Positive experience30.3% of reviews
Neutral9.5% of reviews
Negative experience60.3% of reviews

~ Based on 370 written reviews from the US App Store.

What users say

Is Vault Safe?

Vault - Hide photos & videos appears mostly safe based on user ratings. AppsHunter Safety Score for Vault is 84/100.

This assessment is based on 8,709 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.1% of ratings point to a safe experience
5.5% of ratings suggest some concerns
14.5% of ratings point to a risky experience

~ Based on 8,709 App Store ratings for Vault.

Is Vault Legit?

Vault - Hide photos & videos appears to be a legitimate app. AppsHunter Legitimacy Score for Vault is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

MR.

This app is the best. Very useful for confidentiality of data.

LONG-TIME USER — ALL MY PHOTOS AND VIDEOS ARE GONE

I have used Vault for many years and stored irreplaceable personal photos and videos in this app. After changing my iPhone, I finally regained access to my account, but everything is gone. The cloud shows 0 KB and no backup history.

I have contacted support and provided my old VIP subscription receipt, but I still have not received proper assistance.

Please help me recover my data. These are irreplaceable memories. Customer support needs to respond.
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My vault won’t lunch

Fix my vault app it won’t lunch

No video play

None of my videos work, they are there but when I press play , nothing works

Locks me out

Worked great at first, sometimes you have to watch a commercial be for it opens. Now, you watch the commercial and it still will not let you open the app. You constantly have to restart the app to make it work. It’s very annoying.

Mr

Excellent app!

Love it

The best photo pic hide app I’ve ever used, the storage is endless

Tovio!!!

So I e been using Vault for about 13 years now. Nice app. Today I go to open it several times and the Tovio advertisement is the only thing I see. I can’t click out of it. I can’t let it play then get rid of it to open the app. Nothing! Help PLEASE!

Help me

How to unlock my vault i forget my password:(

So Good

very Nice

Bugs and don’t work

This app worked for a short time. Then it stop and all my pictures and videos are lost in the app. I have been able to get in because it closes out every time.

Lovely

Really it’s a lovely app

Seguridad

Super útil y confiable

No support

I reached out to support And they have not contacted me.

Works but when it wants to

Program wants to glitch out a lot. Does not like larger file video. Not even large ones it will glitch out before it’s done and constantly telling me I don’t have space and upgrade to premium and on the same page shows I’m paid up and premium user. I have plenty of space but won’t even attempt to back up the data. No customer support number I could find. Needs to be better support. Simple pictures and really low data videos it’s just fine.
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App Stuck

My app is stuck when i trying to open app it’s immediately close i dont know why please somebody help me to resolve this issue

Lovely

Really it’s a lovely app

Lost data

It’s been a number of years already, the lack of customer is crazy. I had lots stored on this and I know I’m not the only with the same problem. Lost password = Lost account
They must have gone thru some update so I would just use a more trusted source.

Cannot recover access to my media — support not responding after multiple attempts over months !!!

Warning folks !!! This App has challenges !!

I lost my Vault passcode and can’t access my hidden photos/videos. I have contacted support multiple times for months and have not received a resolution. The app still recognizes my email but I need a working recovery path and clear restore instructions.
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Need

If you want to make sure that nobody’s going to see any of your pictures or videos without any doubt, the Vault is the app to get the only somewhat negative thing about it is if you lose it and get a new phone it’s oh well it was impossible for me to get my data from my old phone on that app could get that back. Had my baby pictures of my kids.
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