Vector Security User Reviews

Name: Vector Security
Rating: 4.7 (8985 reviews)

Vector Security

Vector Security, Inc.

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience34.3% of reviews

Neutral12.4% of reviews

Negative experience53.3% of reviews

~ Based on 137 written reviews from the US App Store.

What users say about Vector Security

Reviews of Vector Security are mostly negative: the Lifestyle app is rated 4.7/5 from 9K App Store ratings. What users like most: doorbell camera provides extra security, user-friendly app. Top complaints: app freezes and crashes, slow response times and connectivity issues. Summarized from real user reviews.

Positive things

🚀Doorbell camera provides extra security
👍User-friendly app
🔒Robust security system
💡Comprehensive control of home features

Negative things

🐛App freezes and crashes
🐛Slow response times and connectivity issues
🐛Unreliable camera and sensor detection
🔍Limited customization and settings options
🕰️Slow video playback and recording
🤔Confusing and unintuitive app layout

Is Vector Security Safe?

Vector Security appears safe based on user ratings. AppsHunter Safety Score for Vector Security is 94/100.

This assessment is based on 8,985 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience

2.5% of ratings suggest some concerns

3.7% of ratings point to a risky experience

~ Based on 8,985 App Store ratings for Vector Security.

Is Vector Security Legit?

Vector Security appears to be a legitimate app. AppsHunter Legitimacy Score for Vector Security is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Problem

All of a sudden, the camera appears not to show images when an alarm at the front door is met
You have to restart the app to get current images
Several attempts with Support just failed

Rangeryder2026

22 days ago

NEW APP VERSION MALFUNCTIONS

Worse than useless. It was fine for years before this update.

worthless app reporter

2 months ago

app total fail

Their server is down and there is no way to get a live person. Not the 24-7 that they claim. Totally useless bot on their app, and no one answers the phone either.

worthless app reporter

2 months ago

Ring doorbell camera

Ring doorbell video and speed need a lots improvements.

jackson 12343216

4 months ago

The best

Vector Security with Alarm.com is the forefront in home security. Highly impressed.

Michael Dubovsky

5 months ago

Bad service

Camera stop working with no reason and cannot trouble shoot.

mblcda8177

6 months ago

Wonderful

I love this company

bigash 828

6 months ago

Front Door Camera

Poor video quality, live video works intermittently.

hsppy man

7 months ago

App works great

I like the ability to control my system from my phone. It would be great if I could cast the video for my phone to my smart tv.

Kfred601

8 months ago

Great service good people

Great service technician when it is

cheatham donnie

8 months ago

Sir Suggestions

It would be nice if Siri suggestions would have the option to open and close your garage doors.

Trill Papa

8 months ago

Horrible.

Almost impossible to do anything because it spins forever before you get to the page you’re clicking. It’s not user friendly at all so you have to click around a lot and wait and wait in between each click. I’ve done all the updates and it’s still awful.

MizGina

8 months ago

Shotty at best! Alarm goes off can barely hear it! The installer was so impatient!

I really don’t know how to use any part of it that would help if had a real alarm because you can barely hear it! The worst customer service! Asked for camera two weeks ago and never got it! So, did something different on camera. I wish I had not used Vector!!!!!!!! Can I cancel my subscription and keep the equipment since I paid over $1,000 for nothing?!!!!!

Deb Grimsley 1861 Williamette Trace. Hoover, AL 35244

Tusctidegirl

9 months ago

Cannot access

For some reason, whenever I want to view the camera or when someone is at the door and I go to open the app, it just spins and spins and spins. It will not open. Kind of defeats the purpose. Please fix it!!!!!

CraftySouthernMomOf2