Zero notifications
They won’t even come help us :(
Home
No working good 😞
Problem
All of a sudden, the camera appears not to show images when an alarm at the front door is met
You have to restart the app to get current images
Several attempts with Support just failed
You have to restart the app to get current images
Several attempts with Support just failed
NEW APP VERSION MALFUNCTIONS
Worse than useless. It was fine for years before this update.
app total fail
Their server is down and there is no way to get a live person. Not the 24-7 that they claim. Totally useless bot on their app, and no one answers the phone either.
Ring doorbell camera
Ring doorbell video and speed need a lots improvements.
The best
Vector Security with Alarm.com is the forefront in home security. Highly impressed.
Bad service
Camera stop working with no reason and cannot trouble shoot.
Wonderful
I love this company
Front Door Camera
Poor video quality, live video works intermittently.
App works great
I like the ability to control my system from my phone. It would be great if I could cast the video for my phone to my smart tv.
Great service good people
Great service technician when it is
Sir Suggestions
It would be nice if Siri suggestions would have the option to open and close your garage doors.
Horrible.
Almost impossible to do anything because it spins forever before you get to the page you’re clicking. It’s not user friendly at all so you have to click around a lot and wait and wait in between each click. I’ve done all the updates and it’s still awful.
Shotty at best! Alarm goes off can barely hear it! The installer was so impatient!
I really don’t know how to use any part of it that would help if had a real alarm because you can barely hear it! The worst customer service! Asked for camera two weeks ago and never got it! So, did something different on camera. I wish I had not used Vector!!!!!!!! Can I cancel my subscription and keep the equipment since I paid over $1,000 for nothing?!!!!!
Deb Grimsley 1861 Williamette Trace. Hoover, AL 35244
Deb Grimsley 1861 Williamette Trace. Hoover, AL 35244
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Cannot access
For some reason, whenever I want to view the camera or when someone is at the door and I go to open the app, it just spins and spins and spins. It will not open. Kind of defeats the purpose. Please fix it!!!!!
Not working since update
On WiFi the app just loads and loads but never connects to my account after the latest update. I have to turn off WiFi to use it. Please fix!
App freezes
Can’t move emergency contacts. App freezes and can’t edit contacts.
Review
Great help and help in monitoring the home from anywhere in the world. Thank you team Vector.
Not working since update
My app just loads and loads but never connects to my account after the latest update. Please fix! App is not usable.
