Vemos Pay User Reviews

Top reviews

Avoid this app

The app put a $25 dollar hold on my card every time I scanned the QR code, and I had to scan the QR code again every time I needed to order another round. It is beyond broken.

Response from developer

Thanks for taking the time to share this feedback — we’re sorry to hear this was your experience. You shouldn't' have had to scan the QR every time you needed to order another round, so we'd love to understand what happened so we can fix it. We did release an update that now has live activities to help with easy navigation back to your tab in the app clip experience. If you're open to it, please reach out to us at info@vemos.io and we can help directly.

Garbage

Wow, this app constantly locks up and won’t allow the simplest order.

Response from developer

We're sorry to hear you had a frustrating experience where it wouldn't let you order. We're interested in hearing more about what you experienced so we can dig in to see what may have caused that issue. We've released several updates since your experience, so if you're open to it, we'd love to offer you an incentive to try again and see if it's a smoother experience. Please contact us at info@vemos.io and our team will help you out.

Make your app clip work

I scanned a QR code at a bar and started my tab easily enough. When it came time to close my tab I tried opening the app clip. It said to scan the QR code. I scanned the QR code, and it said download the app. I will not be visiting any businesses that use Vemos until this works

Response from developer

Thanks for sharing this feedback, and we're sorry to hear that this was your experience. This feedback is always helpful for us to continue enhancing the app clip experience to make it easier to navigate. We recently released an update that now has push notifications and live activities to help with easy navigation back to your tab in the app clip experience. If you're open to it, we'd love to offer you an incentive to try again and see if it's a smoother experience. Please reach out to us at info@vemos.io and we can help directly.

Great App

Never have to wait to close a tab anymore!

Response from developer

Thanks for the positive review! We're glad to hear you enjoyed the benefit of being able to easily access and pay your bar tab when you're ready to leave.

No bueno

Can’t even change personal information. Screen stuck and won’t save changes

Response from developer

Thanks for flagging this and taking time to write the review. You're right - we experienced this issue in an earlier version of the app that was affecting some users, and deployed a fix shortly after. If you're still seeing issues, please contact us at info@vemos.io.

Great idea

I currently have 3 $25 holds on my card because the app gets far enough to take my funds and then says I’m not in the bar I’m literally inside of. Tried several times to open a tab and got denied. Still got the holds. If I had more limited finances, that would hurt me AND the bar if that drained my entire account for what is now 3 days. Please fix this ASAP!
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Location broken

Tried opening a tab at a location and it said I must be there when I was. It then proceeded to pre-auth every attempt and pre-auth $175 when it should have been only $25

10/10 Payment Solution

As a guy in his 20s always forgetting his wallet at home, Vemos Pay is a game changer. My favorite thing has to be I can close my own bar tab and get back to my date ;)