Rooam: Pay From Your Phone

Rooam: Pay From Your Phone

Restaurants,Bars & Live Events

3K ratings
80 reviews
Free

Details

  • Released
  • Updated
  • October 18, 2016
  • December 12, 2024

Features

Rooam: Pay From Your Phone video #1 for iPhone
Rooam: Pay From Your Phone screenshot #2 for iPhone
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About

This app allows you to open, view, and pay your tab at bars and restaurants directly from your phone. Avoid waiting in line and spend more time enjoying your night out with a seamless, contactless payment experience.

Open and pay tabs from your phone
View live order updates
Select tips with one tap
Connect Apple Pay
Access order history and receipts
Close tabs remotely
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What users say

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What's New in Rooam

2.2.3

December 12, 2024

Minor updates under the hood.

User reviews

So bad the worst

I wants $4 for a coke

Impossible to Close Account

The app says the only way to close an account is to request it and they’ll have a customer service rep reach out. I’ve requested they close my account multiple times: nobody has reached out or closed my account. Stuck.

The Settings Section Lacks Capabilities

I like the idea of this app and using it at venues has always been easy for me, but I’m shocked by the lack of abilities to make any changes to your account. I’ve gotten a new phone number and it won’t let me change the number associated with my account. You also can’t delete your account. I emailed the help address a month ago for help changing my phone number and I haven’t gotten a response. If you get a new phone number and forget to at least delete your credit card info from this app, I think you’re playing with fire. All someone needs to log on and verify access to your account is your old phone number.

Update: I never got any help changing my phone number and now I’m just trying to cancel my account.
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Doom loop

Downloaded app, created account, logged in, selected allow location only while using app, app crashed.

Deleted and reinstalled app. Reopened and verified account, app went back to secondary account verification doom loop.

Deleted app, logged out of iCloud, power cycled, downloaded app, logged into app, selected location sharing preferences “only while using” app crashed and subsequent attempted to login or create account result in doom loop.
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The Settings Section Lacks Capabilities

I like the idea of this app and using it at venues has always been easy for me, but I’m shocked by the lack of abilities to make any changes to your account. I’ve gotten a new phone number and it won’t let me change the number associated with my account. You also can’t delete your account. I emailed the help address a month ago for help changing my phone number and I haven’t gotten a response. If you get a new phone number and forget to at least delete your credit card info from this app, I think you’re playing with fire. All someone needs to log on and verify access to your account is your old phone number.
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User experience

🐞

Reported Bugs

3 issues

Login/account verification issues

Bug

Crashing and freezing problems

Bug

Inaccurate charges and failed transactions

Bug

Requested Features

4 requests

Ability to view detailed itemized tabs before paying

Feature

Option to link multiple venues under one account

Feature

Improved account management and deletion capabilities

Feature

Better integration with mobile wallets

Feature

FAQ

What does Rooam do?

Rooam is a contactless payment solution that allows you to open, view, and pay your tab at participating bars and restaurants directly from your smartphone. It aims to reduce the time spent waiting for service or paying bills, allowing users to enjoy their night out more.

How do I pay my tab with Rooam?

After downloading the app and creating an account, select your location and press 'Open Tab.' Order your items and inform the staff you are using Rooam. You'll see a live update of your orders in the app. When ready, select your tip and press 'Close Tab' to complete the payment.

Is Rooam free to use?

Based on the provided information, the app itself is free to download and use for customers. There are no mentions of subscription fees or in-app purchases for users. Businesses interested in accepting Rooam may have different arrangements.

What if I forget to close my tab?

No worries if you forget to close your tab immediately. You can open the Rooam app from home and close your tab remotely without needing to return to the venue. This feature ensures convenience and peace of mind.

Can I connect Apple Pay to Rooam?

Yes, the app allows you to connect Apple Pay in seconds for a quick and secure payment experience. This integration streamlines the process of settling your tab, making it even more convenient.