Not good
They took away my wellness info, platelet count info and other useful data.
Added useless information and a game.
Added useless information and a game.
couldn't even input my donor id
I have no problem using the website, but it doesn't seem to sync with the app at all. I had my donor ID number saved on the website, but when I tried to add it to my account on the app, it wouldn't let me, and it felt like I was tapping on nothing.
Plain Jane app that glitches
The app does NOT sync all your blood donations. It will allow you to add an appointment, but once your appointment is complete it never increments the # of donations you made. If you look in your donations history, it may or may not appear there. The list of donations in your history does NOT equal the number of donations they have tallied for you on the front page. Also, it does not allow you to add your Versiti ID to your wallet which would make for an easier QR scan in at your appointment. It does not allow you to log into the app with your face ID even though the app shows the feature is there. Lastly, there is NO way to contact anyone from within the app to resolve/report any of the glitches. It is a very Plain Jane app that has the potential for so much more, but barely works.
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App not working
I haven’t been able to sign in, reset my password, or create a new account. I contacted customer service weeks ago to no avail. Please help! Thank you.
Upsetting
I don’t understand what is going on with your system. I forget username put my email in. I get my username back but then I do forget password put that email in and you say that I don’t even have an account with that email if I didn’t have an account, how did I get my username in the first place it makes this so difficult
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